Clayton Whites Hotel NOMINATION: Wexford Customer Service Excellence Award

CLAYTON Whites Hotel is delighted to be shortlisted for the Wexford Customer Service Excellence Award at the prestigious 2017 Wexford Business Awards. In its various guises throughout its 200 year plus history Clayton Whites Hotel has established a long relationship with both the local community and the national market and has become part of the fabric of their guests’ family life and memories. Some of the hotel’s guests used to go dancing there, got engaged and married at the hotel and came back for anniversaries, christenings, communions and birthday celebrations over the years. Consequently Clayton Whites Hotel is fortunate enough to experience an extremely high level of repeat business which is a testament to the strength of those relationships and the quality of the team’s customer service.

Joe O’Brien, General Manager, commented ‘We are extremely proud to be shortlisted in the area of Customer Service Excellence in particular as it is an integral part of our ethos here in Clayton Whites Hotel. A daily, team-wide focus on how to exceed our guests’ expectations coupled with a strong investment in our staff in terms of training and wellbeing has yielded incredibly positive results. With the refurbishment of The Library Bar, Coffee Dock and Foyer areas this summer which will further enhance the customer experience and our continued commitment to providing the highest standards in customer service, we are confident that Clayton Whites Hotel will continue to excel in this key area’.

T: +353 53 912 2311 E: info.whites@claytonhotels.com

W: claytonwhiteshotel.com