Wexford’s Covid-19 helpline one of busiest in Ireland

DATA published nationally shows that Wexford County Council’s Covid-19 Community Support Helpline is among the best-performing and busiest in the country.

The data published by the Local Government Management Agency (LGMA) looked at the figures over a sample four-day period from April 2 to 6. During that time, Wexford County Council’s helpline logged a total of 522 calls – a figure only surpassed by Cork County Council who logged 569.

While the figures are massively encouraging, Wexford County Council was keen to stress that the reason the county’s call numbers are so high is not because there are more people in need across the model county, rather that those manning the phone-lines are also actively calling people who they may know to be vulnerable or isolated to check in on them or offer them help.

On the next graph, the LGMA states that Wexford County Council responded with 609 activities, broken down by category. Over the sample four-day period, the council oversaw 90 deliveries of supplies to vulnerable people or people isolating. 357 calls were checking up on people in isolation. 18 were putting people in touch with services such as meals on wheels etc. Three calls sought the assistance of An Garda Síochána, 12 were listed as medical and 129 were listed under ‘other’.

The Covid-19 helpline is said to be working extremely well as a result of the hard work of both council staff and voluntary bodies. It’s open from 8 a.m. to 8 p.m. 7 days a week by calling 0539196000 and dialling 1. You can also email covidsupport@ wexfordcoco.ie.