New Ross Standard

Personal shopping at Pettitts SuperValu with RTE’s Mairead Great salespeopl­e important to any business

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SHOPPERS and residents in or around

Wexford can book in a personal shopping experience with RTÉ’s television presenter

Mairead Ronan, who will be making an appearance in St Aidan’s

Pettitt’s SuperValu.

SuperValu has launched its new Super and Valu campaign, which demonstrat­es the value available in stores and online.

To celebrate the launch, Pettitt’s Super

Valu is hosting ‘Operation Trolley Week’ starting on Saturday,

September 16, from 11 a.m. until 3 p.m., which will see Mairead educate shoppers on products that are on offer in the store every day and how to spot them.

Mairead will demonstrat­e how you can save on their weekly shop, from taking advantage promotions to buying Pettitt’s SuperValu own brand products.

Meanwhile, there will be people on hand to educate shoppers on how they can make the most of their Real Rewards points and what spending €100 on their weekly shopping can gain them.

To book a personal shopping experience with Mairead visit SuperValu’s Facebook page.

Q

AWHAT are the characteri­stics of highly successful Sales People? IF you’ve ever been involved with sales, then you know that it’s not for the faint of heart. Whether it’s selling a pair of shoes at a store, or a profession­al service, making that large sale depends on the appearance, knowledge and enthusiasm of the salesperso­n. Quite frankly, not all of us have those characteri­stics in us.

There is a saying that salespeopl­e are born, not taught. Well, not exactly. Undoubtedl­y, there is natural talent.

A true salesperso­n has the following characteri­stics & mindset, that they use consistent­ly to succeed in making those important sales that are high value and more complex in nature:

1. They assume parity with their customers–Here is an imaginary hierarchy that average and poor-performing salespeopl­e place between themselves and their prospects. It includes “The customer is always right” and “You’re the customer so you’re the boss.” Top sales performers see themselves as problem-solvers worthy of equal respect with their customers.

2. They are comfortabl­e talking about money–Some salespeopl­e see money as a rare and precious thing to be horded or feared and have a discomfort when discussing large numbers. Individual­s who look at money as a measure of value, not as a number outside of their personal grasp, typically do better in sales.

3. They challenge the decision maker–The best sales people have a strong confidence in their understand­ing of the customer’s market and their own solution, enough so that they are comfortabl­e challengin­g inaccurate statements made by the customer.

4. They are comfortabl­e with silence–Confidence is demonstrat­ed as much in silence as in what you say. Top salespeopl­e can allow for measurable periods of silence in conversati­ons with prospects. This creates an opportunit­y for the prospect to consider what has been said rather than having to process the next piece of data given by the sales rep.

5. They show up well prepared–This seems like common sense, but a statistica­l fact is that over 70%, are not well prepared for sales calls and meetings. They lack research, pre-call planning, a complete agenda agreed upon by the prospect, and a presentati­on tailored to the prospect. The best sales people have all of these things in place and they keep improving their sales process.

6. They don’t rush–A sales person who performs actions with speed and fluster, will come across as under confident and not in control of their situation, compared to a sales person with a more calm and controlled approach.

7. They ask great questions–Higher-performing sales people ask more questions and their questions are more focused on implicatio­ns than on data. Put another way, they ask questions about what something means rather than just what it is.

8. They are impeccable in following up-–Just like preparedne­ss, this quality seems so simple but is often overlooked by poor performers. The best sales people cover all the details and have a proven follow up process in place.

Great salespeopl­e are highly valuable to any business. Along with processing the above characteri­stics, you will find they are generally high achievers, because that’s their foundation. They knock the ball out of the park in all areas of personal and business strength.

The key question being, are you capable of “Managing them”?

 ??  ?? Mairead Ronan.
Mairead Ronan.
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