Sunday Independent (Ireland)

Behold these lords of our corporate culture

- Declan Lynch

IN this, at least, we are not alone. The corporate culture which has been evident at every point of this cervical cancer scandal is a global force, you might even call it a world religion.

God may be dead, but in the secular arrangemen­ts which have evolved, all that energy has to go somewhere. It seems that people will always have this urge to come together in a common belief-system, to claim that they possess some higher knowledge, to form a hierarchy.

No, in this we are not alone, though in Ireland we do have a very recent history of immersion in the ways of a religion, of being dominated by it.

So if you were getting an odd feeling of familiarit­y as the scandal deepened, this could explain some of it. When you start hearing a most eminent individual patiently explaining the difference between responsibi­lity and accountabi­lity, you feel that you have been here before.

In case you don’t know, a director-general of the HSE — a proverbial archbishop, if you like — can be accountabl­e for what is happening underneath him in the organisati­on, but that doesn’t necessaril­y make him personally responsibl­e for it.

Now there are echoes here of Canon Law, of the fine distinctio­ns which would be apparent to a senior churchman, with his capacious mind, but which would not be within the intellectu­al grasp of the lay person, as it were.

So there is accountabi­lity — which in this instance seems to mean that the eminent person will talk about it in public if needs be, and will accept that these unfortunat­e events may have happened “on his watch” — but there is no responsibi­lity, in the sense that the eminent person will not feel that it is necessary for him to resign, or to be sacked, or to accept any diminution of the grandeur to which he is accustomed.

We know this one too, we have observed how the corporate culture has been creating its own language to separate itself from the multitudes, its own version of Canon Law, if you like.

We call it corporate bullshit, and these days it seems we are spending half our lives listening to it, listening to these silver-tongued potentates explaining to us, broadly speaking, why they are personally responsibl­e for all the good things that happen, and why all the bad things have nothing to do with them.

Which helps to explain why they are “getting the big bucks”. Indeed in the most advanced form of corporate culture, the one that exists in the financial services sector, they would argue that they are worthy of the big bucks even as we surveyed the ruins of the global banking system for which they were directly responsibl­e. Or perhaps just vaguely “accountabl­e”, I mean, let’s not get carried away here with some hysterical over-reaction.

Like medieval peasants, we are left there gibbering, as the lords of this new church proclaim these truths, which to them are self-evident but which to us do not make sense. In the harsh world in which we are forced to live, outside of the palaces in which they reside, it’s all a bit more complicate­d.

We, the “laity”, are responsibl­e for some things — the things for which we are... well, responsibl­e — and we are not responsibl­e for other things, perhaps because we had nothing to do with them. As for the distinctio­n between being responsibl­e and accountabl­e, we are not familiar with that one.

So it is beyond our limited powers of understand­ing, when we hear the high priests of corporate culture explaining that on their side of things, the vast remunerati­on which they receive is down to the fact that they have such vast responsibi­lities — and yet when something goes catastroph­ically wrong on their watch, whoever is responsibl­e, it is not them.

No, that doesn’t make sense to us, in our unsophisti­cated and literalmin­ded way. But then we recall that the central tenets of any major belief-system are not supposed to make sense, they are supposed to be a mystery.

In the most extreme cases though, of death or destructio­n, a senior figure may stand aside, or step back, or perform some other such manoeuvre, which will usually not have any bearing on future entitlemen­ts to a massive pension or to other compensati­ons or remunerati­ons or emoluments or whatever they choose to call it, in that language of theirs, that executive-class version of the old Latin.

I mean, it would just be ridiculous, to expect a person of such distinctio­n to forego their entitlemen­ts, just because the mob can’t get their heads around the difference between responsibi­lity and accountabi­lity.

Yes, we recognise a lot of this stuff from our upbringing in the old-time religion, that obsession with the protection of the institutio­n against the claims of individual victims, even that ancient curiosity on our part about the nature of the work that these people actually do.

I know what I do, and you know what I do — you’re reading it. You probably know what you do yourself, and you could describe it to me. And that, my friends, is our tragedy, that in the foolishnes­s of our youth, we dedicated ourselves to these occupation­s which are so specific, so quantifiab­le, so visible — you wouldn’t find the wizards of corporate culture making that mistake.

But what do they do, that can entitle them to such fantastic rewards? We don’t give much thought to this, probably because we are too busy doing whatever it is we do ourselves. But now and again we wonder what a top executive might be doing in the course of any given day, if he is not actually responsibl­e for anything?

It used to be like this with priests and bishops too, indeed it is said that part of the greatness of Father Ted was that it finally addressed this question which had been niggling at the back of our minds for generation­s: what do priests do all day?

I guess it was always hard to get the full picture on that one, because these guys kept their distance — how appropriat­e that we are often kept away from the executive classes too by ropes and railings, and that’s just at a football match. That often we are not allowed into the inner sanctum wherein they perform their strange rituals, wherein they sip their special wines.

All we know for sure is that whatever they’re doing, they will give themselves all the credit if it goes right, and they will take none of the blame if it goes wrong.

Other than that, and various activities loosely defined as “giving leadership”, the main thing they seem to be engaged in, is a kind of a perpetual process of self-regard and self-advancemen­t and selfprotec­tion.

Ass-covering, as it might be called by the masses, cast out as they are from the corporate feast.

And to break through that elaborate infrastruc­ture of self-regard and selfadvanc­ement and selfprotec­tion, you need some kind of a miracle. Writing on these matters some time back, I noted that “they have constructe­d a great labyrinth into which all accountabi­lity disappears”.

I didn’t know at the time that they’d constructe­d another one, for responsibi­lity.

‘He can be “accountabl­e” for what is happening... but that doesn’t make him “responsibl­e”’

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