Sunday Independent (Ireland)

How to police the online giants? STEVE DEMPSEY

-

FACEBOOK moved fast and broke things. Big important things like the democratic process. And it made a lot of money doing it. But now regulators and legislator­s in different jurisdicti­ons are waking up to the fact that this troublesom­e teenager may have done serious damage and should be regulated in some way.

But Facebook is a global problem child, and each country has its own idea about what regulation might entail. In the last week, the UK’s digital, culture, media and sport (DCMS) select committee showed its hand. In a detailed and damning report, it said companies like Facebook shouldn’t be allowed to behave like ‘digital gangsters’ that consider themselves above the law.

The report accuses Mark Zuckerberg of behaving contemptuo­usly towards legislator­s by refusing to appear in front of committees. It also claimed the social network was deliberate­ly obtuse: “the management structure of Facebook is opaque to those outside the business and this seemed to be designed to conceal knowledge of and responsibi­lity for specific decisions”.

Facebook responded to the report by stating it supported privacy legislatio­n, had taken steps to improve transparen­cy around political advertisin­g, increased the size of the teams working on abusive content and invested in artificial intelligen­ce to tackle the problem. “While we still have more to do, we are not the same company we were a year ago,” said Karim Palant, the company’s UK public policy manager.

But while Facebook may be the main offender the report is directed at social media business and online advertisin­g overall. It calls for a compulsory code of ethics for tech companies overseen by independen­t regulator, which would be able to launch legal action against companies found to breach the code. All social media platforms should be responsibl­e for removing harmful content, including proven sources of disinforma­tion. And legislator­s have work to do too; the DCMS report recommends that UK law should better define digital campaignin­g, and acknowledg­e the role of unpaid campaigns and Facebook groups in influencin­g elections and referendum­s. It also claims there has been clear and proven Russian influence in foreign elections. Legislatio­n needs to keep up to date with the latest technologi­cal developmen­ts, and should explicitly deal with foreign players trying to illegally influence the democratic process. The committee even analysed web traffic to its own reports to show just how interested Russian audiences are in what it has to say. Almost 20pc of its unique page views came from Moscow, while 18pc of its unique page views came from London.

The UK isn’t an outlier. Legislator­s across the world are beginning to realise the dangers of platforms that can court huge audiences without any oversight and without the responsibi­lity of traditiona­l media entities. In Europe we’ve seen the arrival of the General Data Protection Regulation, which gives European citizens control over their data. Plus, the EU ePrivacy directive, which covers tracking and monitoring is on the way.

In Germany, the Network Enforcemen­t Act ensures tech companies remove hate speech from their sites within 24 hours, or face fines of up to €20m. In France, a new law gives judges powers to order the immediate removal of online articles that they believe amounts to disinforma­tion during election campaigns. It also allows the French national broadcasti­ng agency to suspend foreign TV channels that deliberate­ly disseminat­e false informatio­n.

In the US there’s the California Consumer Privacy Act, which gives California residents rights around their personal data; to know what personal informatio­n companies collect, what’s happening to that informatio­n — who it’s sold to and shared with, and to block the sale or sharing of that informatio­n.

Perhaps even more tellingly, the US Federal Trade Commission is mulling over how heavily it should come down on Facebook following the Cambridge Analytica scandal. A fine of up to $5bn has reportedly been mooted, but a decision could be months away.

So the tide seems to be turning and proper regulation for online platforms is inching ever closer. Just like a square peg won’t fit in a round hole, there’s increasing awareness that the VC-driven economic logic of modern surveillan­ce capitalism isn’t a good fit with an open and engaged democracy.

Without proper checks and balances, we’ll be heading for a future of multiple echo chambers, where inequality of access to informatio­n is as dangerous to society as economic inequality.

 ??  ??
 ??  ??

Newspapers in English

Newspapers from Ireland