Meet the buyer: Robert Cur­ley, Amey

Travel man­age­ment is one of Robert Cur­ley’s many re­spon­si­bil­i­ties at con­sult­ing and in­fra­struc­ture sup­port ser­vices busi­ness, Amey

The Business Travel Magazine - - Contents -

I work in busi­ness im­prove­ment for Amey’s Con­sult­ing and Rail busi­ness. We are a lead­ing sup­plier of con­sult­ing and in­fra­struc­ture sup­port ser­vices both in the UK and in­ter­na­tion­ally. I started as a grad­u­ate struc­tural en­gi­neer in Novem­ber 2012 and have gained a wide range of man­age­ment ex­pe­ri­ence by fol­low­ing a non-tra­di­tional route in Amey. I first got in­volved in busi­ness travel in 2014 when we were try­ing to tran­si­tion to on­line book­ing from pa­per-based pro­cess­ing.

Work­ing with our pro­cure­ment team, one of my re­spon­si­bil­i­ties is to make sure that our em­ploy­ees and con­trac­tors get the right level of ser­vice and ex­pe­ri­ence when there is a busi­ness travel need. I also spend some of my time pro­mot­ing the use of tech­nol­ogy, such as Skype for Busi­ness, to act as a safer sub­sti­tute for travel.

About three years ago I spent up to 40% of my time manag­ing travel but as a re­sult of our hard work and busi­ness adop­tion it is now man­aged far more ef­fi­ciently and I can be ef­fec­tive with only about 10% of my time spent on busi­ness travel man­age­ment.

We have a net­work of busi­ness sup­port em­ploy­ees who are the busi­ness travel heroes in my eyes and man­age travel as part of their roles at our lo­cal of­fices and de­pots across the UK and in our in­ter­na­tional ter­ri­to­ries.

We em­ploy ap­prox­i­mately 19,000 peo­ple and in 2017 we had around 6,000 peo­ple who reg­u­larly trav­elled on busi­ness via rail or air, or stay­ing overnight in ho­tels.

The ma­jor­ity of our busi­ness travel is project driven so, for in­stance, we would have a lot of journeys to and from the sites of the new El­iz­a­beth line be­ing built as part of the Cross­rail project in Lon­don. Our reg­u­lar des­ti­na­tions in­clude Read­ing, Lon­don, Stafford, Ox­ford and Birm­ing­ham. Our most trav­elled rail routes are be­tween Manch­ester, Birm­ing­ham and Lon­don and all sur­round­ing ar­eas. We un­der­take a lot of night work as we de­sign, build and main­tain pub­lic in­fra­struc­ture so we reg­u­larly re­quire late check-out at the ho­tels we stay in and ad­e­quate se­cu­rity and premises for our wel­fare ve­hi­cles.

We have a strong col­lab­o­ra­tive part­ner­ship with our TMC, Clar­ity, and we use their Go2­book tool. It’s en­cour­ag­ing to work with peo­ple like Pa­trick Mcdon­agh, their CEO, who place such a high value on in­vest­ing in tech­nol­ogy to en­hance the user ex­pe­ri­ence and that en­ables us to achieve sav­ings on travel spend.

We have a very ro­bust com­pany travel pol­icy in place that gives clar­ity to our busi­ness trav­ellers about our mu­tual ex­pec­ta­tions of busi­ness travel.

Safety is our pri­mary con­cern be­cause we put our peo­ple first. Our big­gest chal­lenge is be­ing able to re­spond ef­fec­tively to un­ex­pected events, such as those that af­fect se­cu­rity. We are proac­tively en­gag­ing our lo­cal counter-ter­ror­ism units to pro­mote train­ing at our of­fices and de­pots around the coun­try.

The ma­jor­ity of our busi­ness travel is project driven so, for ex­am­ple, we cur­rently have a lot of journeys to and from the sites of the new El­iz­a­beth line be­ing built as part of the Cross­rail project in Lon­don”

Newspapers in English

Newspapers from Ireland

© PressReader. All rights reserved.