BTS Conference Programme

WEDNESDAY 21 FEBRUARY 1000-1100 The NDC revolution begins – triumph or disaster for your travel programme?

1000-1100 The storm before the calm – managing successful TMC and booking tool implementations

1000-1100 Inside my global travel programme

1000-1100 Ten quick wins to get you started in travel management

1130-1230 TMCS – are we paying them too little, or too much, and with the right model?

1130-1230 Make your travel programme Gdpr-compliant

1130-1230 Online booking and expense management – how to choose it, how to implement it, how to maximise adoption

1300-1400 Connected supplier technology – good for travellers, good for travel managers?

1300-1400 The payments revolution – what’s changed and what are my options?

1300-1400 Safety and security – a best practice guide for beginners

1430-1530 Get paid to fly – is it time to incentivise your travellers?

1430-1530 Driving a better ground transportation and car hire strategy

1430-1530 How suppliers’ revenue management affects the price you pay – and what you can do about it

1430-1530 Choosing a travel management company and other partners

1600-1700 Policy – why it’s time for a complete re-think

1600-1700 The app of my eye – choosing the right mobile app provider

1600-1700 Communication – how to engage travellers and other stakeholders in your travel programme

THURSDAY 22 FEBRUARY 1000-1100 Keynote speaker: Steve Martin. Use the psychology of persuasion to manage your travel programme

1000-1100 Save more through advance air and hotel booking

1015-1115 AI and bots – science fiction or travel management fact?

1000-1100 Using data for improved savings and control

1130-1230 Nudge, nudge – engage your travellers to choose smarter behaviour

1130-1230 Building a better airline deal

1130-1230 Travel management for SMES

1300-1400 Are we getting a good price? Why it’s time to audit and re-book your airfares and hotel rates

1300-1400 Breathe life back into your hotel relationships

1300-1400 Corporate payments – achieve more savings, more data, more process efficiencies

1430-1530 Forecasting forum – the travel price and risk outlook for the next 12 months

1430-1530 New savings from mature programmes

1430-1530 Getting the most out of my TMC and other service providers

1430-1530 Travel policy – your key to balancing maximum compliance with traveller experience

1600-1700 Dynamic pricing – time to switch?

1600-1700 Negotiating the best savings and value with travel suppliers