Customers wait days, not weeks, for local grocery shop deliveries

WHILE shoppers in large urban areas have been given delivery dates for their groceries which are weeks away, people who shop locally can get their shopping delivered to their door in a matter of days.

Local GAA clubs and volunteer groups are also playing a vital part in the effort to deal with the sharp escalation in demand for grocery deliveries.

On the general SuperValu website, the facility to register for online shopping has been stopped by the supermarket chain.

Existing customers are being looked after and arrangements are in place to cater for vulnerable customers. For existing customers, online delivery slots are difficult to come by.

Some local stores, such as SuperValu in Macroom, are not part of this online delivery network and have their own arrangements. According to Ken Leonard of Macroom SuperValu, customers can order by sending an email to the store and following up with a phone call to arrange payment. “We can get the shopping to you then within 48 hours,” he said. “However, if we’re overwhelmed by an increased demand, then that could be much slower.”

A spokesperson for Dunnes Stores in Macroom said the local Gardaí were helping the store get deliveries to vulnerable and cocooning shoppers.

In Millstreet, O’Keeffe’s SuperValu is also busy on the delivery front and can get the shopping to your door the next day after you order. Again this is through calling the store and making your order and your arrangement for payment on the phone.