Maxol Blessington collects customer experience award
MAXOL Blessington took home the prize for Best Customer Experience at the Maxol Excellence Awards.
The annual scheme, now in its twenty-second year, promotes and rewards Excellence in Retail Standards, Customer Experience, and Community Engagement across Maxol’s network of 236 service stations in Ireland. The awards were presented at a company-wide special celebration in Porto, Portugal.
Joe McCormack, licensee of Maxol Blessington collected the award on the night.
He said: ‘I’m very proud of the entire team at Maxol Blessington who work extremely hard every day to ensure the highest standards in terms of customer care and ensure the best possible experience for each passing customer. It is really great to have our efforts recognised and to know that our customers value the level of care we provide every time they visit our service station.’
The retailers are assessed through a combination of detailed site inspections by Maxol management, external inspections, fundraising activities for Maxol’s nominated charity (AWARE) and mystery shopper visits to observe and assess the quality of service offered to the customer.
Brian Donaldson, CEO of The Maxol Group, said: ‘Congratulations to our winning retailers and their teams who have once again gone above and beyond to provide top class services and facilities to our customers and their communities. We believe in the importance and benefits of rewarding our own for their hard work and the standards they maintain and drive, year-on-year’