The Jerusalem Post

NICE wins deal to support US air traffic

Israeli company’s air traffic solutions installed at hundreds of control centers and airports worldwide

- • By EYTAN HALON

The US Federal Aviation Administra­tion (FAA) has awarded Ra’anana-based software firm NICE a 10-year contract to enable improved airline incident response and investigat­ions. The deal, valued at up to $137 million, will provide the FAA’s Air Traffic Organizati­on with software systems to capture and combine voice, radar, CCTV video and other data for greater visibility into incidents.

The Air Traffic Organizati­on is responsibl­e for providing safe and efficient air navigation services to commercial and private aviation, and the military. Covering 47.3 million sq.-km. of airspace, the organizati­on handles the passage of more than 44,000 flights and 2.7 million airline passengers every day.

“Millions of flyers rely upon the FAA daily to ensure their safety,” said NICE Executive Vice President Chris Wooten. “In mission critical times of need, the FAA needs to be best positioned to act fast and respond smartly. We at NICE recognize the need of this important work and are ready to support the FAA as it improves incident related debriefing and investigat­ions. We look forward to continuing our years of service in supporting the FAA,” he said.

NICE’s air traffic control solutions, the company says, are currently installed and operating in hundreds of control centers and airports worldwide, including some of the world’s busiest airports.

The company’s incident management software records multimedia communicat­ions and other informatio­n from air traffic systems, including air-toground radio, telephony, video, appended flight plans, photos and radar screen captures. Recorded data can be quarantine­d for a specific retention period, and securely shared within and among airport and aviation associatio­ns.

Founded in 1986, NICE has been listed on the Tel Aviv Stock Exchange since 1991 and on NASDAQ since 1996. Total revenues during 2018 stood at $1.44 billion, compared to $1.33 billion in 2017.

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