The Jerusalem Post

Herzliya-based cyber spying firm NSO vows to follow human rights guidelines

Pegasus software linked to political surveillan­ce • Amnesty: Talk is cheap

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The Herzliya-based NSO Group, whose software is alleged to have been used in a number of government surveillan­ce scandals, said on Tuesday it would abide by UN guidelines to prevent rights abuses.

Human rights group Amnesty Internatio­nal, which has asked the government to revoke NSO’s export license, was skeptical that NSO’s new policies would make a difference.

NSO is best known as a supplier of surveillan­ce tools to government­s and law enforcers, and says its products tackle and prevent serious crimes and support search and rescue operations after natural disasters.

But its cellphone hacking software, Pegasus, has been linked to political surveillan­ce in Mexico, the United Arab Emirates and Saudi Arabia, according to University of Toronto’s Citizen Lab, which researches digital surveillan­ce, security, privacy and accountabi­lity.

Shalev Hulio, co-founder and chief executive of NSO, said: “NSO’s products provide government­s with the tools to help stop the world’s worst terror attacks and most dangerous criminals. But (we) also understand that misuse could represent human rights violations.”

NSO said it would from now on systematic­ally apply procedures to identify risks that its technology could harm human rights, and then prevent or mitigate them.

It also plans to evaluate its sales process and contractua­lly oblige customers to limit the use of its products to the prevention and investigat­ion of serious crimes, and to ensure that they will not be used to violate human rights.

A Saudi dissident close to murdered journalist Jamal Khashoggi filed a lawsuit last year alleging that NSO had helped the royal court to take over his smartphone and spy on his communicat­ions with Khashoggi. Hulio has denied that NSO technology was used in Khashoggi’s murder.

In May, the electronic encrypted messaging service WhatsApp said a security breach on its app showed signs of coming from a government using surveillan­ce technology developed by a private company, and may have targeted human rights groups.

WhatsApp told human rights groups it had some reasons to believe the spyware had been developed by NSO. The firm at the time did not comment on the specific incidents, but said it would investigat­e any “credible allegation­s of misuse” of its systems.

NSO, which Francisco Partners sold seven months ago to NSO managers and the European private equity firm Novalpina Capital, said the rules also provide mechanisms to enable reporting and investigat­ion of suspected misuse of its products.

“This new policy publicly affirms our unequivoca­l respect for human rights and our commitment to mitigate the risk of misuse,” Hulio said.

NSO said it had taken on Tom Ridge and Juliette Kayyem, former secretary and assistant secretary at the US Department of Homeland Security, and former French ambassador to the United States Gerard Araud as advisers. (Reuters)

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