Human resource capital has optimised several processes at Jamaica Customs
This year, International Customs Day is celebrated worldwide on the 26th of January. It is a time to pause to recognise the incomparable value of our logistics and supply chain professionals and the bodies who monitor, regulate and enforce guidelines to protect assets as they transit from port to port.
The Jamaica Customs Agency joins World Customs Organisations (WCO) member countries to observe this day under the theme: “Nurturing the Next Generation: Promoting a Culture of Knowledge-sharing & Professional Pride in Customs”. This observance is important as we pause to appreciate the critical work of the Customs Agency.
Each week, hundreds of thousands of pounds of freight enter and depart Jamaica’s ports. The process of managing the safe, legal and efficient transfer of such a large mass of goods is no small task. The work of all customs officials, therefore, is essential to our established lifestyle and deserves to be acknowledged.
The Jamaica Customs Agency was established as an executive body in 2013 with three distinct mandates: the equitable collection of revenue, the protection of Jamaica’s borders against illicit imports, and the facilitation of trade. The agency commits to “delivering modern customs administration, delivering excellent service, fostering compliance and contributing to our national development and protection of society”.
This vision has guided the agency to several process upgrades, among which the ASYCUDA software is one of the most notable and impactful. This digitisation of the Customs Management System has modernised the process of presentation of manifests, customs declarations, accounting procedures, and transit and suspense procedures.
This change, along with investments in updated loading and off-loading equipment, improved technology at points of exchange and increased human resource capital has optimised several processes and ensured that service delivery is much improved.
The Customs Agency has committed to improving its efforts to protect our borders and safeguard our nation against contraband. While there have been significant victories in the fight against the illicit trade, the work must continue in earnest. A culture of knowledge-sharing & professional pride will bolster public support for the efforts of the agency and assist in the mission to deliver high-quality customer service.
As you mark this day with other WCO member countries, I trust you will find renewed energy to nurture the next generation, and your core values of customer focus, accountability, professionalism, integrity and transparency guide you to continued success.
Happy International Customs Day!
His Excellency the Most Hon. Sir Patrick Allen,
ON, GCMG, CD, KSTJ Governor General