Daily Observer (Jamaica)

Nurturing family, colleagues and customers

SARALEE MORGAN-LARMOND, SENIOR MEMBER OF C&W BUSINESS’ PROJECT MANAGEMENT TEAM Children: Affion, 11 and 16-month-old Zariah

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FOR many, the words ‘Mother’s Day’ connote images of the woman who gave birth to you and if you have been blessed with children, then you are also in the spotlight.

For Saralee Morgan-larmond, “It’s a day when I celebrate the hard work of motherhood but also when I reflect on the unconditio­nal love that I have for my family and friends. Spending quality time with my husband, children, and extended family is an essential part of the day, and it allows us to create cherished memories.

“Additional­ly, Mother’s Day gives me an opportunit­y to honour my own mother, who has been an incredible role model and taught me everything I know about motherhood. I’m also appreciati­ve of the other mothers in my family and mother figures in my children’s lives. I’m particular­ly grateful for the blessings. Seeing my children’s smiles every day is a constant reminder of the happiness and fulfilment that being a mother brings to my life,” she shared.

A mom of two and a senior member of C&W Business’ Project Management Team, motherhood has allowed Morgan-larmond to transition her nurturing qualities to her work team as well as her clients, where her role includes overseeing and coordinati­ng service implementa­tions for the company’s business customers across the island.

Morgan-larmond is the mother of 11-year-old Affion and 16-month-old Zariah.

“After my second child, time management, communicat­ion and empathy became three of the skills that I knew I had to prioritise in order to maintain a healthy work-life balance,” she shared.

“My daily ‘to-do’ list now includes activities for both my personal and work life as, for me, it’s important to check in with my team of 16 daily, even while I get to know my customers, follow-up and ensure that their various service requests are met.”

Specialisi­ng in mobile services, Morgan-larmond works closely with the mobile provisioni­ng teams to ensure that all service requests are executed efficientl­y, accurately accounted for in the billing system and recorded appropriat­ely.

She is located at the company office in Mandeville, Manchester, but frequently makes check-in visits with her Kingston-based team at the corporate office. “I make myself available to provide guidance where necessary for my colleagues. I find that this enhances the cohesivene­ss and camaraderi­e within the team and allows us to meet our monthly objectives in a more seamless manner,” she explained.

Morgan-larmond is driven by her late grandmothe­r’s words: “I believe that everything happens for a reason! Life can be beautiful”.

As a football mom, she is usually present for her son’s Redemption Club team matches, providing financial support, snacks for team members and doing pick-ups and drop-offs as needed, along with other parents. She also offers guidance and support to members of her son’s youth group at the New Beulah Moravian Church in Manchester, where her family worships. Her activities also include her role as an event manager for her husband Christophe­r’s comedy production activities.

Morgan-larmond is incredibly grateful for the 16 weeks of paid parental leave from Flow Jamaica, sister company of C&W Business, which allowed her an opportunit­y for quality time to bond with her daughter, while she recovered from childbirth.

“That was particular­ly significan­t for me, as I underwent a scheduled caesarean procedure, which is a challengin­g experience. It was my second C-section, so I knew what to expect after the procedure and during the post-partum period. However, with the extended leave, my mind was more at ease knowing that I had ample time to rest and recover, because my job was secure.

“I returned to work feeling more prepared and ready to balance my work and family life,” she said.

 ?? ?? Saralee Morgan-larmond with children Affion Malachi and Zariah Monet
Saralee Morgan-larmond with children Affion Malachi and Zariah Monet

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