5 reasons your business is struggling with social media

IN today’s digital age, social media has transcended its initial purpose of connecting individuals, evolving into a crucial platform for businesses aiming to enhance their visibility, engage with their audience, and drive growth. With billions of active users across various platforms, the opportunity to reach a vast and diverse audience has never been greater. However, navigating the complex landscape of social media marketing is no small feat. Many businesses, from start-ups to established brands, find themselves struggling to make a significant impact. This struggle often stems from a series of common pitfalls that can significantly hinder their success on these platforms.

The allure of social media’s expansive reach and interactive capabilities is often shadowed by challenges such as developing a coherent strategy, balancing promotional content, maintaining consistency, staying abreast of platform changes, and creating content that truly resonates with the intended audience. These obstacles can turn social media from a potential goldmine of engagement and customer loyalty into a quagmire of missed opportunities and unfulfilled potential.

This article serves as a gateway to understanding the nuanced dynamics of social media marketing, emphasising why a strategic, informed, and adaptable approach is essential for businesses aiming to thrive in this digital arena. By dissecting the core reasons behind the struggles many businesses face, this article aims to illuminate the path toward more effective, impactful social media engagement and growth.

LACK OF STRATEGY

The lack of a coherent strategy significantly hinders the effective use of social media, emphasising the importance of aligning these efforts with broader business objectives. Many businesses fall into the trap of prioritising likes and reach— mere vanity metrics that often fail to reflect true engagement or value. Instead, the focus should shift towards developing a strategic plan that not only sets clear goals and identifies the target audience but also emphasises content creation aimed at generating saves and shares. These metrics offer a more accurate measure of success, as they indicate that the content resonates deeply enough with the audience to prompt action beyond passive interaction. Crafting a content strategy that encourages such engagement ensures that social media efforts are not just about superficial numbers, but about fostering meaningful connections that align with business goals and genuinely captivate the audience’s interest.

THE PITFALL OF HARD SELLING

The pitfall of hard selling on social media can significantly detract from a brand’s appeal, as excessive promotion often leads to negative perceptions among users. Social media platforms are primarily spaces where people seek education, entertainment, inspiration, and connection, rather than direct sales pitches. This fundamental disconnect means that overly promotional strategies are likely to fail in engaging the audience in a meaningful way. To navigate this challenge, businesses are encouraged to find a balance by infusing their social media content with value that aligns with what their audience is genuinely interested in. This involves crafting content that not only promotes products or services but also entertains, educates, and inspires. By doing so, companies can foster a deeper connection with their audience, turning potential customers into engaged followers who see the brand as more than just a seller, but as a source of valuable content.

INCONSISTENT POSTING

Inconsistency in posting, marked by sporadic or insufficient frequency, undermines a brand’s ability to maintain visibility and relevance on social media. A consistent presence is crucial for keeping a brand top-of-mind among followers, ensuring that it remains a part of their daily social media interactions. To avoid being overshadowed by competitors, brands must commit to a regular posting schedule that fosters continuous engagement with their audience. Whilst people may tell you to post a min of 3x per day, let me ask you this, how many times would you post if you knew that every time you posted your content would generate a sale or a lead? Most say every day and that is really what a business should be learning how to do. How to create content at scale.

NOT KEEPING UP-TO-DATE WITH SOCIAL MEDIA

Staying informed about platform changes and content performance is essential, as failing to keep up-to-date can significantly reduce a brand’s visibility and engagement on social media. Brands that do not adapt to the evolving digital landscape risk stagnation, missing out on opportunities to connect with their audience effectively.

CONTENT REQUIRES INDUSTRY EXPERTISE

Outsourcing content creation to individuals or agencies without industry-specific knowledge can dilute a brand’s authority and fail to engage an informed audience effectively. Generic content lacks the depth and insight required to position a business as a thought leader. To avoid these pitfalls, it’s crucial for businesses to vet content creators for relevant expertise or invest in developing in-house capabilities, ensuring that the content not only resonates with their audience but also enhances the brand’s credibility and appeal.

These are 5 pitfalls that are severely impacting your success on social media and if you want to find success in 2024, you must solve these problems.

Keron Rose is a digital strategist who works with businesses to build their digital presence and monetise their platforms. Learn more at Keronrose.com or listen to the Digipreneur FM podcast on Apple podcast, Spotify, or Google podcasts.