Jamaica Gleaner - - AU­TO­MO­TIVES - Neville.gra­ham@glean­

The bon­nets of used cars raised for eas­ier in­spec­tion by po­ten­tial pur­chasers. pointed to the war­ranties that go with ev­ery used ve­hi­cle they sell, in ad­di­tion to the af­ter-sales ser­vice on of­fer.

Man­ag­ing di­rec­tor of Crich­ton Auto Kirk Crich­ton was em­phatic as he out­lined the com­pre­hen­sive ef­forts made to have sat­is­fied own­ers.

“Parts that we don’t have or can’t source lo­cally, we will spe­cial-or­der and have them here in about two weeks. In our 16-bay ser­vice area, we work on the cus­tomers, cars that need gen­eral ser­vice. We pro­vide the parts, and the labour is free for the life of the own­er­ship of the car,” Crich­ton said.

Dis­miss­ing talk of parts un­avail­abil­ity, Crich­ton points to the record over the years as proof sat­is­fied cus­tomers.

“We’ve been in busi­ness for 20 years, and we’ve never come across a prob­lem when it comes to parts. If those parts weren’t avail­able, you would have heard long ago,” Crich­ton said.

He was sup­ported by Ma­lik, who feels that the rea­son auto-parts deal­ers are do­ing Lyn­valle Hamil­ton, pres­i­dent of the Ja­maica Used-Car Deal­ers As­so­ci­a­tion.

good busi­ness is be­cause JUCDA mem­bers pro­vide an op­por­tu­nity.

“Used-car deal­ers don’t re­ally need to have any parts be­cause the parts in­dus­try thrives off the used-car busi­ness. Places like Bert’s , Ex­cel and hun­dreds oth­ers see this as an op­por­tu­nity to have the parts for cars that in the is­land,” Ma­lik said. He out­lined that there is reg­u­lar di­a­logue with some auto parts deal­ers, so that they may be aware of types of used cars that may be com­ing into the is­land.

Used-car deal­ers also say they will go the ex­tra mile in sourc­ing spe­cial or­der parts from Ja­pan within a week or two. Both Ma­lik and Crich­ton say that they forego a mark-up be­cause what they re­ally want to do is to pro­vide a ser­vice to the clients who have done busi­ness with them.

The JUCDA pres­i­dent is adamant that cus­tomers are beat­ing a path to the or­gan­i­sa­tion’s mem­ber’s doors be­cause they see value for money.

“It’s not the used-car deal­ers’ fault why more and more peo­ple (in­clud­ing cer­tain arms of Gov­ern­ment) are shy­ing away from buy­ing new cars, see­ing the sig­nif­i­cant sav­ings of the used JDM ve­hi­cles. Apart from the high qual­ity and wide range of op­tions that JDM of­fers, the real truth is that some peo­ple are just get­ting wiser and some just sim­ply can­not af­ford to pay the high prices that new cars fetch,” Hamil­ton said. Used cars on dis­play.


Tariq Ma­lik of Car­land.


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