‘Heaven on earth’
Couples Sans Souci guests say why they are repeat visitors
COUPLES SANS Souci’s repeat business is at a high of 48 per cent, with guests describing the Ocho Rios resort as their home away from home. Recently, Hospitality Jamaica attended the resort’s 11th anniversary celebration, which attracted guests from all over the world. Those who came back more than once will tell you they return for several reasons, with the biggest being the staff and the rooms. “Sans Souci is perfect,” said Lyle F. of Weyburn, Canada, on the resort’s website, “We have been there twice and will certainly go back. The reason we come back is for the au naturel beach; it is quiet and very serene. The rocks going into the water make it tough for people entering the water, but once you get in, it’s beautiful and the peacefulness is wonderful.” Further down the thread of positive feedback, Cooker Vic of Lawton,
Oklahoma, said having spent three weeks in paradise (second consecutive year), and their sixth trip to Couples Sans Souci, this was his favourite place on earth. “We sometimes call it heaven on earth. The resort is a wonderful place to relax and unwind. We plan on spending our fourth consecutive Christmas in Jamaica at Couples San Souci.”
HOME AWAY FROM HOME
Over in Appleton, Wisconsin, Joe Tucker said his motivation to walk well again came from wanting to revisit the hotel.
“It is our home away from home. Sans Souci is our favourite place on earth. The grounds are stunning, they are the best. However, as beautiful as the grounds are, the employees are even more so. They are so kind, with huge, warm hearts. They all really care so much about their resort and guests. That’s the difference between Sans Souci and other resorts.”
Tucker added: “You can feel the love throughout the resort which I believe begins with the top employee, the GM (general manager) Pierre. He runs the resort with such kindness. We’ve stayed there, we think, eight times. We have not been there in five years because I have a progressive neurological disorder. But I am feeling determined to improve enough, to get well enough, to enjoy a visit at least one more time.” Hospitality Jamaica brings highlights of the guests who make the hotel their home away from home.