Jamaica Gleaner

JetBlue only airline with free, high-speed Wi-Fi at every seat

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JETBLUE’S FLY-FI(R), which clocks in at broadband speeds beating sluggish and pricey Wi-Fi offerings on board other carriers, keeps customers connected with an Internet experience similar to what they have at home, including the ability to stream video and use multiple devices at once.

The service enables JetBlue to deliver Amazon Video streaming entertainm­ent to customers on board to their personal devices, as well as web surfing and chatting on favourite messaging apps.

First introduced in December 2013 on a single aircraft, JetBlue has expanded Fly-Fi, recently completing installati­on on its entire fleet of 227 Airbus A320s, A321s, and Embraer 190s. During this time, Fly-Fi has become one of JetBlue’s most popular features, joining other customer-favourites like free DIRECTV(r) at every seat, all-you-can-eat brand-name snacks, and the most legroom in coach.

“It’s 2017, and our customers expect to be connected everywhere, whether that be from the comfort of their sofa or 35,000 feet above it,” said Jamie Perry, vice-president of marketing, JetBlue.

“That’s why we’re so proud that JetBlue is now the only airline to offer free, high-speed Wi-Fi, live TV and movies for all customers on every plane.”

ANOTHER FIRST: GATE-TO-GATE CONNECTIVI­TY

JetBlue continues to set its experience ahead of other airlines by becoming the first in the United States to offer gate-to-gate Internet connectivi­ty on every aircraft. Gate-to-gate Fly-Fi eliminates the need to wait until reaching cruising altitude to get connected. Instead, customers can email, surf, stream, tweet, and shop from the moment they board until they reach the arrival gate.

ENDLESS IN-FLIGHT ENTERTAINM­ENT

With access to fresh and free content in and out of Fly-Fi coverage areas, JetBlue’s entertainm­ent portal, ‘The Hub’, offers customers the ability to read, watch, buy, and learn while on board. The newest content partner in The Hub is Vox’s premiere technology and culture platform, The Verge, which reaches people curious about the future.

Fly-Fi builds on JetBlue’s existing in-flight offerings offered on seatback television­s and personal devices:

36 channels of free DIRECTV on E190 and A320 aircraft and 100-plus channels on A321 aircraft. 100-plus channels of free SiriusXM fleet-wide. Free Hollywood blockbuste­rs on seatback television­s.

Newly added audio/visual on-demand (AVOD) on A321 touchscree­ns at every seat, allowing customers to choose and control playback of nearly 30 curated movie selections, including the latest Hollywood blockbuste­rs and JetBlue crewmember picks.

Curated video from Amazon, PureWow, and more on the JetBlue TV channel.

Customers can also use Fly-Fi’s high-speed connection for true Internet streaming of Amazon Video on their personal devices or shop on Amazon.com to earn three TrueBlue points for every dollar spent on every purchase.

It’s 2017, and our customers expect to be connected everywhere, whether that be from the comfort of their sofa or 35,000 feet above it.

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