... Interns’ talents impress NCB exec

DURING THE month-long NCB Innovation Internship programme, the group of 15 came up with more than 350 ideas, pitched 60, and presented their top 11 at the closing ceremony.

From virtual artificial intelligence, interactive banking applications, robo-investing to mobile ATMs, Nadeen Matthews, NCB Chief digital and marketing officer, said she was quite impressed with the talented group.

“These are great ideas for us to take to the next level and give us the opportunity to better serve our customers,” she said.

“The purpose of the programme is to source innovative ideas and to infuse the organisation with new ideas. Since young people are the next generation of customers we will be serving, it is important that we connect with them, understand how they see the world and get some innovative ideas from them that we at NCB can start thinking about developing.”

Matthews went on to explain that their ideas fully embraced the Day One culture that NCB is now focused on. This includes being customer-obsessed, that is, thinking about the customer and working backwards, focusing on results, not the process, and embracing new trends and technology, which is already demonstrated by the establishment of NCB’s Innovation and Agile Labs.

“We are not focused on just keeping up or catching up, but wanting to be ahead of the trends that are out there so we can remain the financial service champion,” Matthews said.

Holding fast to their commitment to welcoming back innovative interns, NCB was excited to announce that Top Innovator for 2016 JaseOmeileo West will be joining the team in September.