Jamaica Gleaner

A loyal customer gives thanks for his favourite pharmacy

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BARON JOHNSON of Braco, Trelawny, is one of the many loyal and satisfied clients of New Duncans Pharmacy since its was opened in 2014. The establishm­ent of the pharmacy in the community of Duncans was like a breath of fresh air, as prior to that, the nearest pharmacy was in Discovery Bay, approximat­ely 20 miles away from where Johnson lives.

He enjoys his weekly visits to what he described as his favourite pharmacy, as he not only fills prescripti­ons for himself and his 91-year-old father, but also enjoys the camaraderi­e that exists with the owners, Lucien and Simone Burgess Black.

WARM RELATIONSH­IPS

One of the bonuses of having a pharmacy like New Duncans in a rural area is that the environmen­t fosters personal and warm relationsh­ips between customers and proprietor­s, and this Johnson highly appreciate­s.

“They (the Blacks) are very, very nice people, so when I go there, I don’t just fill my prescripti­on and leave. They find the time to talk to me, and sometimes we have a good laugh,” Johnson said.

He cited another reason for his deep connection and loyalty to New Duncans Pharmacy.

“If I don’t have enough money, or as what happened on two occasions, I forgot to take my wallet with me, they gave me my items anyway and I went back later and paid them.”

He said the pharmacy is a good place to do business as the prices and customer service are excellent. He encourages customers from the surroundin­g areas to make New Duncans Pharmacy their choice.

 ?? PHOTO BY SANDRA CATO ?? Oliver Warren, a loyal client from Clark’s Town, getting his prescripti­on from pharmacist Simone Burgess Black at the New Duncans Pharmacy.
PHOTO BY SANDRA CATO Oliver Warren, a loyal client from Clark’s Town, getting his prescripti­on from pharmacist Simone Burgess Black at the New Duncans Pharmacy.

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