Audrey Tugwell Henry

AUDREY TUGWELL Henry, has had a very long and illustrious career in banking. Today, she has returned ‘home’ to her current role as vicepresident, Retail Banking Scotia Group, a role she assumed last September, after stepping down as the senior general manager of the Retail Banking Division at the National Commercial Bank (NCB).

The Montegonian previously served as senior vice-president of Retail and Electronic Banking for the Scotia Group, a post she held until May 2008.

Tugwell Henry’s foray in banking began in 1987, when she worked as a teller at Mutual Security Bank. With a master of business administration in general management and a bachelor of science from the University of the West Indies, along with a diploma in education from Church Teachers College, Tugwell Henry’s first profession was a teacher. It was while she was on her way to her teaching job at the Herbert Morrison Comprehensive High School, that Henry stopped at the bank to enquire about a teller vacancy. That same day, she walked through the door with a firm job offer. With no background in business when she started, Tugwell Henry was eager to soak up everything about business education.

In her career, Tugwell Henry has never held a post in which she hasn’t given her all. Which will explain why she is so respected in the industry. She has operated asan executive over the last 15 years during some of the most challenging times in the industry. She has led the transformation in a number of areas in lending, selfservice banking and SMEs.

When not behind her desk, Tugwell Henry keeps busy having chaired JETS (MultiLink) and sat on several boards (NCBIC, NCB UK).

Education’s loss has been a gain for the banking industry. Despite the rigours, demands, and challenges, she knew that banking would play an important role in her future – and it has. Today, she knows more about banking than anything else, making her an outstanding woman in the financial industry and very ‘Distinguished’.