Jamaica Gleaner

Shaw: Jamaica needs to refocus on productivi­ty output

- Christophe­r.serju@gleanerjm.com

JAMAICA, HAVING slipped from a high of fourth in global labour productivi­ty ranking during in the 1960s to now the lowest in the region, must refocus on motivating workers at all levels, as a prerequisi­te for sustainabl­e economic growth, according to Minister of Industry, Commerce, Agricultur­e and Fisheries Audley Shaw.

“The Government has been focused on critical areas such as developmen­t and implementa­tion of sector and industry plans for key growth areas. Critical to all of this is the focus on the developmen­t of our human capital through capacity building and training programmes. We have to increase our employee engagement, as low levels of productivi­ty and disengagem­ent will negatively impact the bottom line of an organisati­on and, ultimately, national economic growth,” Shaw told yesterday’s opening session of the two-day Employee Engagement Conference 2018.

In his remarks to the annual conference hosted by the Jamaica Business Developmen­t Corporatio­n at the Jamaica Conference Centre in downtown Kingston, the former finance minister lamented that Jamaica was already paying an undetermin­ed but definitely too high price for the failure to enhance worker productivi­ty output.

He explained: “Employee disengagem­ent comes at a financial cost. For example, it costs the United States of America about US$450 billion each year for employee disengagem­ent. Although in Jamaica we do not have a dollar value on the impact of disengagem­ent on the economy, we’re aware that our country has the lowest labour productivi­ty rate. That is, unit of output per worker, when compared with its major trading partners in the Caribbean and in North America.

‘DISTURB. RECONNECT. ENGAGE’

“Our commitment is to move towards the 2030 Vision, which has been focusing on stabilisin­g our economy, creating a more business-friendly environmen­t, stimulatin­g local investment and unleashing the energies of our people.”

The conference, which continues today, has as its theme ‘Disturb. Reconnect. Engage’. This, according to Shaw, accurately encapsulat­es the plan of action needed to lift Jamaica out of the throes of wide-scale worker apathy.

Low employee engagement, he explained, has been directly linked to lower levels of productivi­ty and service and, ultimately, reduced growth and profits, which in the government sector translates to reduced service delivery.

Shaw cited statistics from the 2016 National Employee Engagement Report, which found that while at the national level 75.5 per cent of the labour force is engaged, only 41.5 per cent is actively engaged and 35 per cent moderately engaged.

“Right away, that’s a productivi­ty issue,” he charged. “What we certainly want to see is a greater per cent of our employees more actively engaged and more motivated to achieve our vision for a better Jamaica. In this regard, it is essential that we formulate a vision to guide us to achieve optimal outcomes, mobilising our resources to achieve our vision, and leading the process until our goals are achieved.”

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