Jamaica Gleaner

Quick and easy delivery with Pekkish

- Latara Boodie GLEANER WRITER

CONSUMERS ARE often forced to settle, because of immobility, lack of food options in their immediate surroundin­gs, or wait upwards of three hours, for something simple (like pizza) to be delivered. Pekkish decided to make this easier by launching their very own food-delivery app, which makes food delivery quick and easy within the Corporate Area. Pekkish officially launched on October 8, 2018, though it

took just under a year of planning and app developmen­t.

“We wanted to change that. Also, at a global level, there is a noticeable trend, as more and more consumers turn to technology to maximise their resources – both time and money – so it inspired us to develop a line of service that expands customer choices, without the high prices and subpar experience,” said Omari Anderson, co-owner and CEO.

App features

1 Secured payment gateway/POS system: Pekkish partners with a thirdparty merchant to handle payment. Several global brands, such as Google, Amazon, and Postmates, use this company.

2 Clean user-friendly design: The app’s simplicity makes it easy to navigate.Most of the restaurant­s feature the same in-house menu and have clear descriptio­ns to facilitate a confident ordering experience.

3 Option to customise menu items: Some menu items may offer the option for customers to customis them. For example, when selecting heat level or toppings; additional notes can also be added to the item.

4 Real-time updates: Orders are sent directly to the restaurant – there are no middlemen. The app will also send automatic notificati­ons once the order has been: i. Accepted by the restaurant. ii. Completed and ready for pickup. iii. Picked up and is on the way (a SMS text message is also sent at this point). iv. Arrives at the delivery destinatio­n.

5 Restaurant­s are also provided with an app to receive orders and manage their presence on the Pekkish platform. If an item is out of stock, for example, it can easily be turned off which immediatel­y removes it from the app.

6 Live tracking: Through a built-in tracking system, customers and restaurant­s can track the movements of the delivery representa­tive.

7 . Schedule deliveries: Allows for future deliveries (if it is on the same day). This is ideal for busy profession­als – they can order lunch in the morning and not have to worry about it throughout the day.

8 . Wallet feature: Customers can add money to the Pekkish Wallet and have the app draw from it instead of charging their card with each purchase. The funds on the wallet never expire and is the company’s alternativ­e to cash.

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