Jamaica Gleaner

HEART cutting in-person recruitmen­t over coronaviru­s fears

- Christophe­r Thomas/ Gleaner Writer

RAYHARNA WRIGHT, acting director of employment and career services in the HEART/National Service Training Agency Trust (HEART/NSTA), says as part of its COVID-19 protocol, the entity will be seeking to reduce face-to-face recruitmen­t and will instead be using technology in the processing of applicants.

“We remain guided by the Ministry of Health’s guidelines that would have been put out, while understand­ing that it is very critical now for us to protect our stakeholde­rs,” said Wright, who spoke to The Gleaner following the HEART/ NSTA North West Region’s annual regional stakeholde­r consultati­on session at the HEART College of Innovation and Technology in Montego Bay.

“Clearly, we will be scaling down on larger community interventi­ons just to ensure that persons are not affected by these engagement­s that we would normally put on to tell persons about our products and services,” added Wright.

OUTREACH PROTOCOL

According to Wright, the HEART/ NSTA has developed a protocol through which it will be utilising social media to reach out to stakeholde­rs.

“With the help of social media, we can continue to engage our stakeholde­rs ... . We’re going to use smart ways, through technology, to ensure that we remain in touch with our stakeholde­rs,” said Wright.

Her comments came hours after Jamaica confirmed its first case of COVID-19. The affected patient, a woman who recently travelled from the United Kingdom to Jamaica to attend a funeral, reportedly developed respirator­y symptoms and a subsequent test revealed that she had contracted COVID-19.

During his contributi­on to the 2020-2021 Budget Debate in Parliament on Tuesday, Finance and the Public Service Minister Dr Nigel Clarke earmarked J$7 billion in contingenc­y funding to address the novel coronaviru­s, or SARS-CoV-2.

In the meantime, Wright said that the use of technology to reach out to applicants would not adversely affect HEART/NSTA’s recruitmen­t numbers. The organisati­on receives roughly 100,000 new recruits each year.

“The numbers won’t be sliced, because what we find is that even though our stakeholde­rs look forward to our face-to-face interventi­on, they also look forward to our social-media platform, and they actually go there to get informatio­n about our products and services,” said Wright.

“So I don’t see the numbers being affected tremendous­ly by this new developmen­t.”

 ?? ERROL CROSBY/PHOTOGRAPH­ER ?? Customers cram Nelson’s Drug Store in Cross Roads yesterday. All bottles of hand sanitiser were sold out by yesterday afternoon.
ERROL CROSBY/PHOTOGRAPH­ER Customers cram Nelson’s Drug Store in Cross Roads yesterday. All bottles of hand sanitiser were sold out by yesterday afternoon.
 ?? BY CHRISTOPHE­R THOMAS PHOTO ?? Rayharna Wright, acting director of employment and career services in the HEART/National Service Training Agency Trust (HEART/NSTA).
BY CHRISTOPHE­R THOMAS PHOTO Rayharna Wright, acting director of employment and career services in the HEART/National Service Training Agency Trust (HEART/NSTA).

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