Scotiabank – a loose vampire
THE EDITOR, Madam:
ON MAY 5, 2020, at about 8:40 a.m., I went completely berserk, telling two staff members of the Bank of Nova Scotia from the Liguanea branch some proper Jamaica vernaculars, long like the Holland Bamboo. I was astonished by my behaviour, to say the least, as this is the first time in the history of my existence that I had behaved in such a manner, a person who never uses curse words. Thus, I narrowed down my conduct as a moment of insanity.
Insanity brought about by the insensitive, unconscionable, and callous, and I dare say vulgar attitude of the Bank of Nova Scotia towards its customers. They have, over time, shown that they have absolutely no regard for us, treating us with disdain, and now confirming this notion by using COVID-19 as a guise to further ostracise us.
After standing in a line outside the bank, in the sun, representatives of the bank had the gall to come and tell customers that they were no longer encashing cheques. Thus, persons can either deposit these cheques in the ABM machine, for those with accounts at the bank, or return to the entity that issued the cheques and have them contact the bank. This, with absolutely no compassion for that little man/woman who just collect their little pittance. These persons would have left from wherever they were coming in order to encash these cheques to purchase well-needed supplies. This is the nth degree of callousness.
And let us not forget that this brutish bank has imposed several charges on customers, further eroding our already limited income. Scotiabank is like a vampire running loose, sucking and draining the existence of Jamaicans, frustrating people and causing undue stress, with no protection in sight. While boasting about the billions in profit that they make each quarter.
The saddest thing about this is that there is absolutely no protection against these vampires, as those who are tasked with the responsibility to protect the Jamaican people have turned a blind eye. Maybe they are beneficiaries of the callousness of this bank.
I am, therefore, imploring the Jamaican people, find a bank that is accommodating, that truly cares about our needs, and that display real empathy for our plight, and remove your money en bloc from the Bank of Nova Scotia. It is full time we show these people who have the power. Being passive will not solve these issues. Loyalty is not proving beneficial to us. It is time for action.