Au­dit and An­a­lyt­ics Solutions se­cur­ing IT in­fra­struc­ture dur­ing COVID-19

Jamaica Gleaner - - TECHNOLOGY IN FOCUS -

IN JUST a few months, COVID-19 has swept around the world and brought the to­tal num­ber of con­firmed cases to more than 4.15 mil­lion world­wide. In ad­di­tion to dras­ti­cally trans­port­ing peo­ple into a chang­ing nor­mal, it has also af­fected economies, busi­ness op­er­a­tions and con­sumer be­hav­iour, thus in­creas­ing the need for risk man­age­ment. As a re­sult, busi­nesses have been go­ing to great lengths to se­cure their peo­ple, profit and rel­e­vance. In that process, se­cur­ing IT in­fra­struc­ture is a top pri­or­ity. Across the globe, busi­nesses have been in­vest­ing in new tech­nol­ogy solutions to se­cure their IT in­fra­struc­ture, while func­tion­ing and tran­si­tion­ing into a new op­er­a­tional nor­mal. Be­cause the world is be­com­ing more de­pen­dent on tech­nol­ogy, busi­ness lead­ers have found that they need tech­nol­ogy solutions to sur­vive and are not hes­i­tat­ing to in­vest in those that are aligned with their busi­ness needs. One such so­lu­tion is the COVID-19 Au­dit and An­a­lyt­ics Tool­kit, pro­vided by MC Sys­tems, in part­ner­ship with Gal­va­nize, a se­cu­rity, risk, com­pli­ance, and au­dit soft­ware com­pany based in Canada. Ac­cord­ing to the com­pany, this tool­kit is a re­sponse to the fact that “or­gan­i­sa­tions around the world are strug­gling to min­imise busi­ness dis­rup­tion from COVID19, while nav­i­gat­ing new re­al­i­ties – and a lot of this re­spon­si­bil­ity falls on in­ter­nal au­dit. What makes in­ter­nal au­dit unique is its strength and ex­pe­ri­ence in man­ag­ing un­cer­tainty by un­cov­er­ing and tack­ling risk.” As a re­gional leader in busi­ness tech­nol­ogy, MC Sys­tems has been work­ing at­ten­tively with lo­cal or­gan­i­sa­tions, such as the Min­istry of Fi­nance and The Univer­sity of the West Indies Hospi­tal, to en­sure that they main­tain op­ti­mal suc­cess at lit­tle to no risk, us­ing the au­dit & an­a­lyt­ics so­lu­tion. Pre­sales con­sul­tant at MC Sys­tems, Javion Nevins, says, “This so­lu­tion al­lows busi­ness cus­tomers with a re­mote-work set-up to gov­ern from a dis­tance and even run re­ports. No mat­ter what hap­pens, man­agers need to mon­i­tor the risk, whether strate­gic or op­er­a­tional, to make de­ci­sions. This tool al­lows them to do that se­curely and off- premises”, and is a fea­ture which the Min­istry of Fi­nance has been us­ing to mon­i­tor its off-site au­di­tors, pay­roll data and staff, as well as track cus­tomer com­plaints. With un­cer­tainty in the air, food se­cu­rity be­came a top pri­or­ity for con­sumers, giv­ing su­per­mar­kets more ac­cess to cus­tomer data and an op­por­tu­nity to as­sess that data to im­prove ser­vices. An au­dit & an­a­lyt­ics so­lu­tion al­lows the com­pany to mon­i­tor all the data sets in a busi­ness, not only em­ploy­ees, but cus­tomer data as well. Ad­di­tion­ally, it mon­i­tors in­ven­tory, pay­roll and cus­tomer ac­tiv­i­ties; all an­a­lyt­ics that can em­power con­fi­dent busi­ness de­ci­sions in this time. Su­per­mar­kets can be guided by cus­tomer feed­back with the plat­form’s built-in ques­tion­naire/sur­vey ca­pa­bil­i­ties, which can be for­mu­lated and dis­trib­uted at check­out, or via email.

MAN­AG­ING RISK AT YOUR FIN­GER­TIPS

In these COVID times, a com­pany’s gov­er­nance and au­dit team can help to keep the busi­ness on track. When there is low ac­tiv­ity and more risk, as pre­sented by COVID-19, these teams can play a key role in the busi­ness’ sur­vival. They can use tech­nol­ogy and ex­per­tise to pro­vide the data that the busi­ness needs for re­al­time ac­tion and to plan for what is next. Al­though it is a gov­er­nance tool, ev­ery as­pect of the busi­ness ben­e­fits from it. “We would rec­om­mend that busi­nesses in­vest now, be­cause be­yond COVID-19, the so­lu­tion is an easy in­te­gra­tion into your com­pany’s ex­ist­ing IT in­fra­struc­ture. Data af­fects every­one and each depart­ment can ben­e­fit,” Nevins ex­plains. “Ad­di­tion­ally,” he pointed out that “the CEO wants to know his/her risks at his/her fin­ger­tips; the fi­nance peo­ple need to know the risk; and IT doesn’t have the headache of hard­ware man­age­ment, be­cause it’s in the cloud; and the role of the au­di­tor has evolved to pro­vid­ing coun­sel and con­sul­tancy in the busi­ness. That sounds like a cri­sis=proof suc­cess at busi­ness con­ti­nu­ity.”

Javion Nevins, pre-sales con­sul­tant at MC Sys­tems.

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