SHACMAN JAMAICA
The difference is in the dealer
TANK-WELD EQUIPMENT is the exclusive dealer for Shacman in Jamaica and the Caribbean. One of the company’s mantras that it strives to live by is ‘The Difference is in the Dealer’. The company prides itself on quality products and exceptional aftersales service.
SHACMAN JAMAICA believes that proper maintenance and care of their trucks will lead to maximum vehicle uptime and working hours for customers. As such, great care is taken in the servicing of all customer trucks.
The company provides a wide range of service options and a 100 per cent parts availability guarantee. The team is available 24/7 to assist customers to ensure optimum uptime of their trucks, and strive to be the most comprehensive, committed, trained and responsive dealership in Jamaica.
Customers’ trucks are serviced in a modern 14-bay workshop, equipped with state-of-the-art tools to do a complete service on a unit in the most efficient time. The workshop is outfitted with cameras to aide in the quality-assurance process. Same-day service done by dealer-trained mechanics and on-site servicing with mobile service units are just some of the services offered.
Shacman Jamaica promises 100 per cent parts availability to all its customers. Parts for every model truck are kept on constant order, so stocks never run low. Everything from general service parts to gearboxes and body parts are readily available at the dealership.
The dealership offers training to all customers upon handover of their new trucks. Customers go through a full training session and are given a full walk-through and test drive of the truck. All questions are answered, and the customer leaves only when he/ she has a full working knowledge of the truck.
Tank-Weld Equipment, as the exclusive dealer for Shacman, strives to be a well-rounded dealership that offers the best products, services and solutions to its customers.