Jamaica Gleaner

Make excellence your hallmark, Troupe charges JN Life

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MOTIVATION­AL SPEAKER and JN scholarshi­p beneficiar­y, now permanent secretary i n the Ministry of Education and Youth, Dr Kasan Troupe, has urged JN Life team members to further raise the bar by making “excellence their hallmark”.

The company was celebratin­g another record-breaking year inside the Valencia at the Spanish Court Hotel on March 1.

In a brief, but resounding charge, Dr Troupe urged the teams, comprised mainly of women, to nurture their team spirit and their relationsh­ips with the wider communitie­s from which their clients come, to further improve on their successes and strengthen their impact.

“It is said the grass is greener on the other side. That’s a lie. The grass is greener where you water it,” she told the JN Life teams, urging them to cultivate excellence through habitual repetition.

The message was well received by the company’s employees, leadership and guests, as JN Life recognised its continued rise in the market in the event dubbed the ‘Golden Triumph Awards’.

The company’s share of the individual life market grew more than threefold in 2023 over its 2021 share, and more than doubled its 2022 stake. It also increased its share of the group life insurance market, surpassing its target by 1.4 percentage points, while its pension business, the JN Individual Retirement Scheme, also achieved a staggering 261 per cent of its annual pension contributi­ons target.

“You’ve overcome some targets. You’ve exceeded expectatio­ns. Today, we are celebratin­g that,” Dr Troupe declared.

However, she urged the company to always stay a step ahead of the field.

“When others are sitting, you must be standing, and when others are standing you must stand out!” she charged. “That’s

what excellence is all about.”

The educator and transforma­tional school leader emphasised that hard work is necessary to achieve excellence, which means also overcoming adversitie­s. Referencin­g the song Book of Rules by The Heptones, which was sung during the ceremony by Everton Pessoa, Dr Troupe encouraged the JN Life teams not to be dishearten­ed by challenges i n life, noting that all challenges are learning opportunit­ies. “You win and you learn,” she quipped.

It was clear this philosophy was already embraced by at least one JN Life team member,

Kinesha Hamilton, who was named ‘Agent of the Year’ as she persevered, despite a difficult year punctuated with personal challenges. Chief among them was caring for her ailing sister, who transition­ed after an arduous fight with cancer.

“It was a tipping point in my life,” she told her colleagues as she accepted her award. “I could have gone left or right. I could have

continued to wallow in my misery. But I used my challenges to propel me to greatness, and now I can smile in my golden triumph,” she affirmed to thunderous applause and screams of joy from her colleagues.

Hamilton demolished her targets in 2023 exceeding total premiums by 160 per cent and products sold by 156 per cent. She also qualified for the Million Dollar Roundtable, the premier associatio­n of insurance and financial advisers representi­ng the top 10 per cent of insurance sales agents in the world. She exceeded her target by 148 per cent to qualify for the prestigiou­s award.

As she accepted her award, she acknowledg­ed her team and named others who were significan­t to her triumph.

And channellin­g the ONE JN spirit, the value of teamwork, was also among the nuggets Dr Troupe emphasised as necessary to maintainin­g excellence. Admitting that teamwork is not always easy to achieve, she underscore­d that it

must be honed to achieve results.

“There are going to be conflicts, but you can’t lose the value of teamwork,” she stressed.

“You’re 52-strong, but you cannot be the number-one life insurance company by yourself. You need each other, you need to support each other, you need to forgive each other and honour each other. You need to enable each other.”

The educationa­l coach and administra­tor closed by reminding JN Life team members of its own JN philosophy, which is to ‘enrich lives and build communitie­s’, underlinin­g that true excellence transcends teams, companies and clients, and permeates entire nations.

“What i s your ‘ People First’ [philosophy]? What is your cause?” she questioned rhetorical­ly.

“Think beyond the excellence at work and expand excellence to your community. What is the JN Life community that you are serving? That is important for the developmen­t of the country.”

 ?? CONTRIBUTE­D ?? Dr Kasan Troupe (right), permanent secretary in the Ministry of Education and Youth, is greeted warmly by Natalie Henriques, marketing officer, JN Life Insurance, after introducin­g Dr Troupe to the audience at the JN Life Staff Awards on March 1, dubbed the ‘Golden Triumph’. Dr Troupe, who was guest speaker at the function, encouraged employees and JN Life affiliates to make excellence their brand.
CONTRIBUTE­D Dr Kasan Troupe (right), permanent secretary in the Ministry of Education and Youth, is greeted warmly by Natalie Henriques, marketing officer, JN Life Insurance, after introducin­g Dr Troupe to the audience at the JN Life Staff Awards on March 1, dubbed the ‘Golden Triumph’. Dr Troupe, who was guest speaker at the function, encouraged employees and JN Life affiliates to make excellence their brand.

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