Ticket offices
ALMATY (ala)
Pavilion 2b, Nurly Tau
Business Centre,
19 Al Farabi Ave (corner of Zheltoxan Street),
Call Centre: +7 (727) 244-44-77, +7 702702 4477
E-mail: call.centre@airastana.com Opening hours: 08:00-00:00 Almaty Airport
2nd floor, suite 99
(domestic flights lounge),
Call Centre: +7 (727) 244-44-77 E-mail: call.centre@airastana.com Opening hours: 24/7
Corporate Department
Pavilion 2b, Nurly Tau Business Centre, 19 Al Farabi Ave
Call Centre: +7 (727) 311-17-37 E-mail: corporate.reservation@ airastana.com
Opening hours: 08:00-00:00
aktau (sco)
2nd Floor, №7 Atrium Business Centre, 11th district,
Call Centre: +7 (727) 244 44 77, +7 702702 4477
Tel: +7 (7292) 43-46-09, +7 7717710024
Opening hours: Mon - Fri, 09:00-20:00 (no lunch break);
Sat - Sun, 09:00-20:00, lunch break: 13.30-14.00
E-mail: sco.cto@airastana.com Aktau Airport, Terminal 1, 2nd Floor Tel: +7 (727) 244 44 77
+7 (7292) 60-97-57, +7 7027020168 E-mail: sco.ato@airastana.com Opening hours: Mon
-Sun 09:00-02:00 lunch break: 14:00- 15:00
astana (Tse)
Sary Arka Avenue, 8 (to the right of the 'Astana' supermarket),
Call Centre: +7 (7172) 58-44-77 E-mail: call.centre@airastana.com Opening hours: Mon - Fri, 10:00-19:00
Suite 26, 1st floor, Nursaya 1 Residential Complex, 14b
Kunayev Street, (left riverbank)
Tel: +7 (7172) 58-44-77, 244-44-77 Opening hours: 09:00 to 21:00 daily E-mail: call.centre@airastana.com Astana Airport, 2nd Floor
Call Centre: +7 (7172) 58-44-77 Opening hours: 24/7
atyrau (guw)
19, Satpayev Street, Atyrau Plaza Business Centre
Call Centre: +7 (727) 244 44 77, +7 702702 4477
Tel: +7 (7122) 58 67 99
E-mail: guw.cto@airastana.com Opening hours: Mon - Sun, 09:00-21:00
Atyrau Airport
2nd Floor, suite 1
Call Centre: +7 (727) 244 44 77, +7 702702 4477
Tel: +7 (7122) 58-64-16,
+7 771 771 0021
Opening hours: 24/7 lunch break: 12.00 - 12.30 and Su, Sa,tu,we,th - 03.0005.00, Mo, Fr - 02:00-03:00 E-mail: guw.ato@airastana.com
aktobe (akx)
Aktobe Airport, 2nd Floor
Tel: +7 (7132) 22 95 64 , 58-44-77, +7 771 771 00 20
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: akx.ato@airastana.com
Pavlodar (PWQ)
Pavlodar Airport, 2nd Floor
Tel: +7(7182) 70-47-47, 58-44-77, +7771 771 00 14
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: pwq.ato@airastana.com
karaganda (kgf)
Karaganda Airport, 2nd Floor
Tel: +7 (7212) 42-86-13, 58-44-77, +7 771 771 0012
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: kgf.ato@airastana.com
kostanai (ksn)
Kostanai Airport, 1st Floor
Tel: +7 (7142) 57-62-32, 58-44-77, +7 771 771 00 15
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: ksn.ato@airastana.com
kyzylorda (kzo)
Kyzylorda Airport, 2nd Floor
Tel: +7 (7242) 30-63-64, 58-44-77, +7 771 771 00 18
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: kzo.ato@airastana.com
ust-kamenogorsk (ukk)
Ust-kamenogorsk Airport, 1nd Floor Tel: +7 (7232) 77-81-41, 58-44-77, +7 771 771 00 16
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: ukk.ato@airastana.com
uralsk (ura)
Uralsk Airport, 2nd Floor
Tel: +7 (7112) 93-97-91, 58-44-77, +7 771 771 00 19
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: ura.ato@airastana.com
shymkent (cit)
Shymkent Airport, 1st Floor
Tel: +7 (7252) 45-51-28, 58-44-77, +7 771 771 00 13
Call Centre: +7 (727) 244 44 77, +7 702702 4477
E-mail: cit.ato@airastana.com