«ЭЙР АСТАНАНЫҢ» БИЛЕТТЕР САТУ ЖӨНІНДЕГІ ӨКІЛДІКТЕРІ TICKETING RESERVATIONS OUTSIDE KAZAKHSTAN ПРЕДСТАВИТЕЛЬСТВА «ЭЙР АСТАНЫ» ПО ПРОДАЖЕ БИЛЕТОВ
AMSTERDAM
AMSTERDAM SCHIPHOL AIRPORT (AMS)
Airport ticket office
Air Agencies Ticket Desk, Terminal 3, Departure Hall
Tel: +31 20 316 1945 /1946.
E-mail: ticketdesk.spl@airagencies.nl Opening hours: 08:00-16:00, Mo-fr, 08:00-15:00, Sa-su, 17:00-20:00, Mo
Airport Business Class lounge Servisair Menzies Aviation Lounge Location: Airside, after passport control, non-schengen, East Wing, 2nd floor between Concourse
E and F, Lounge 41
Opening hours: 06:00-23:00, Mo-su
ANTALYA
(Seasonal flights only. May to October) ANTALYA AIRPORT (AYT)
Airport ticket office
Fly Service Ticket Desk, Terminal 1, Departure Level. Tel: +90 242 3303386 E-mail: aytops@flyserviceturkey.com Opening hours: 09:00-19:00, Mo-su
Airport Business Class lounge Elite Class Lounge
Location: Airside, after passport control, above the Duty Free Shop, opposite Gate 11
Opening hours: 24/7
ATHENS
City ticket office
Air Astana c/o GOLDAIR
1st km, Paianias Markopoulou Avenue 190 02, Paiania, Greece Phone: 0030 216 3000 058 / 059 Fax: +30 210 3235 300
E-mail: airastana@goldair.gr
AUCKLAND
City ticket office
Airline Marketing New Zealand Ltd. Representing Air Astana
Level 9, 120 Albert Street, Auckland P O Box 6247 Wellesley
Street, Auckland
Phone: +64 9 969 7606
Fax: +64 9 969 7474
Contact persons: Steve
Rice and Julie Rice
E-mail: airastana@ airlinemarketing.co.nz
BANGKOK
City ticket office
Air Astana Thailand
GSA Thai Star Air Co.,ltd. 3388/10 Sirinrat Bldg., 3rd floor. Rama 4 Road Klongton, Klongtoey, Bangkok 10110
Tel: +662 367 5301, 367 5314-7 Fax: +662 367 5313
BANGKOK SUVARNABHUMI AIRPORT (BKK)
Airport ticket office
Booth number TW6-052/ TW6-053, 6th floor
Main Terminal Building (MTB) 999 Moo 1, Nong Prue, Bangphli Samut Prakarn 10540, Thailand
Airport Business Class lounge Miracle First Class Lounge Location: Airside, after passport control, 3rd floor, Concourse G, opposite Gate G1 and Gate G2 Opening hours: 24/7
BAKU
City ticket office
Demirchi Tower, 2nd floor, Khojali St, 37, AZ1025, Baku
Tel: +99412 404 75 15
E-mail: gyd.reservations@airastana. com
BAKU HEYDAR ALIYEV INTERNATIONAL AIRPORT (GYD) Airport Business Class lounge Location: Terminal 1, 4th floor (above Duty Free Shops) Opening hours: 24/7
BEIJING
City ticket office
Air Astana, office 517, 5th floor, Beijing Lufthansa Center Office Building, 50 Liangmaqiao Road, Chaoyang District, Beijing, 100016 P.R.C. Tel: +86 10 64651030, 64665067. Fax: +86 10 64622039
E-mail: beijing@airastana.com
BEIJING CAPITAL INTERNATIONAL AIRPORT (PEK)
Airport ticket office
Terminal 2, 3rd Floor, Room 32270 Tel: +86 10 64566970
E-mail: pek.airport@airastana.com Opening hours: 15:00-24:00, Mo-su
Airport Business Class lounge Location is near Gate 5 instead of gate 11
Opening hours: 06:00 till flights end.
BISHKEK
City ticket office
Kyrgyz Concept Ltd. Bishkek, Republic of Kyrgyzstan. 191 Abdrakhmanov str., 720011 (Hyatt Regency Bishkek Hotel) Tel: +996 (312) 900 886
BISHKEK MANAS INTERNATIONAL AIRPORT (FRU)
Departure Hall
Tel: +996 (312) 906 906
E-mail: fru.airport@airastana.com
Airport Business Class lounge Location: after passing through customs and border control, 3nd floor Opening hours: 24/7
DUBAI
ticket office
DELHI INDIRA GANDHI INTERNATIONAL AIRPORT (DEL) Airport ticket office
Air Astana Ticket Desk @ Check-in Desk
Terminal 2, Departure Hall
Tel: +91 11 25655230, +91 11 9811066029
E-mail: del.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport Business Class lounge ITC Green Lounge
Location: Airside, after passport control, Retail Level 3
Opening hours: 24/7
FRANKFURT
City ticket office
Air Astana, c/o AVIAREPS AG Kaiserstrasse 77, 60329 Frankfurt am Main, Germany Tel: +49 (0) 69 770 673 022 Fax: +49 (0) 69 770 673 028 E-mail: fra.reservations@ airastana.com
FRANKFURT RHEIN MAIN INTERNATIONAL AIRPORT (FRA) Airport ticket office c/o Ibero Airport Service Gmbh Terminal 1, Hall C, Counter 729.5 (Air Astana check-in desk,
T1, Hall C, Counter 769-772)
Tel: +49 (0) 69 690 73017
Fax: +49 (0) 69 690 590035 Opening hours: 16.25-18.10
E-mail: fra.airport@airastana.com
Airport Business Class lounge Lufthansa Business Lounge & Lufthansa Senator Lounge Terminal 1, Departure Hall C (Non-schengen), near Gates C14-C16
Air Canada Maple Leaf Lounge Terminal 1, Hall B (Level 3)
HANOVER
(Seasonal flights only. May to September)
HANOVER LANGENHAGEN AIRPORT (HAJ)
Airport ticket office
Aviation Handling Services (AHS) Ticket Desk,
Terminal B, Departure Level
Tel: +49 511 9772223
E-mail: hajkx@ahs-de.com
Opening hours: 07:00-20:00 Mo-fr, 07:00-18:00 Sa, 11:00-19.00 Su
Airport Business Class lounge Karl Jatho Lounge, Location is
before passport control, Departure Level between Terminal A & B, Opening time: 05:00-20:30
AHS Ticketdesk Terminal B Opening hours: 08:00-20:30.
HONG KONG
HONG KONG INTERNATIONAL AIRPORT (HKG)
Airport ticket office
Terminal 1, Level 6
(departure level), Aisle D
Tel: +852 2116 8718
Opening hours: 06:00-23:00, Mo-su
Airport Business Class lounge Plaza Premium Lounge Location: Level 7 (departure level), Terminal 1 (use escalator or lift near Gate 40)
Opening Hours: 24/7
HO CHI MINH
City ticket office
Vietway Aviation Services
62 Nguyen Cu Trinh street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City, Vietnam
Tel: (84-28) 3837 99 77
E-mail: sgn.reservations@airastana. com
ISTANBUL
City ticket office
World Trade Center İstanbul Yesilkoy Mah. Atatürk Cad.
IDTM A1 block, No. 10/1, floor 9, office 320
34149 Yeşilköy, Istanbul Opening hours: 08:00-17:00 E-mail: ist.sales@airastana.com
ISTANBUL AIRPORT (IST)
Airport ticket office
Air Astana Ticket Desk, International Terminal, Departure Level, 7th Island, office 8_F_0311 Tel: +90 212 465 5392 / 5393 E-mail: ist.apt@airastana.com Opening hours: 4 hours before scheduled time of departure
Airport Business Class lounge
IGA Lounge
Location: Airside, after passport control, on the left side, 2nd floor Opening hours: 24/7
JAKARTA
City ticket office
PT. AVS Indonesia, GSA for Air Astana
Allianz Tower, 27th floor, Unit C Jl. HR Rasuna Said Super blok 2,
Kawasan, Kuningan Persada Jakarta 12980, Indonesia
Tel: +6221 2907 9797
Fax: +6221 2907 9810
E-mail: ticketing-kc@ aviationindonesia.com
KAZAN
INTERNATIONAL AIRPORT
KAZAN (KZN)
Airport ticket office
International Terminal 1,
Departure Hall
Tel: +7 967 7728284
E-mail: kzn.airport@airastana.com Opening hours: 3 hours before scheduled time of departure Airport Business Class lounge Currently not available
KIEV
City ticket office
17/52A Bogdan Khmelnitsky str., office 233,
Leonardo Business Centre
Tel: +380 44 365 00 55
E-mail: kbp.reservations@airastana. com
Opening hours: 09:00-18:00, Mo-fr Break: 13:00–14:00
BORYSPIL INTERNATIONAL AIRPORT (KBP)
Airport ticket office
International Terminal D, departure lounge
Tel: +380 50 313 94 41 (representative)
E-mail: kbp.airport@airastana.com Opening hours: 3 hours before scheduled departure
KUALA LUMPUR
City ticket office
GSA: Global Alliance Travel Services, Sdn Bhd
Suite 2701, Level 27, Central Plaza 34, Jalan Sultan Ismail
50250 Kuala Lumpur, Malaysia
Tel: +603 2144 1571
Fax: +603 2148 9033
E-mail: kul.reservations@airastana. com
KL INTERNATIONAL AIRPORT (KUL) Airport ticket office
Main Terminal, Departure Hall, Check in Row J
Tel: +601 9686 8538
E-mail: canina@malaysiaairlines. com
Opening hours: 3 hours before scheduled time of departure Airport Business Class lounge
VIENNA
City ticket office
Air Astana c/o Aviareps Gmbh Untere Donaustraße 11/3rd floor 1020 Vienna, Austria
Office: +43 1 581 89 22 31
Fax: +43 1 585 36 30 88
E-mail: Airastanaaustria@ aviareps.com
WARSZAWA
City ticket office
Air Astana GSA POLAND Al.jerozolimskie 11/19 l.40,
00-508, Warszawa, Poland
Tel: +48 621 56 85
E-mail: waw.sales@airastana.com
YEKATERINBURG
KOLTSOVO INTERNATIONAL AIRPORT (SVX)
Airport ticket office
International Terminal A, 2nd Floor Departure Hall
Tel: +7 343 264 76 08,
+7 912 657 90 80
E-mail: svx.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport Business Class lounge Location: Airside, after passport control, 2nd floor, near Gate 7, Departure Hall, Terminal B Opening hours: 24/7
ZURICH
City ticket office
Kales Airlines Services Ackerstrasse 21, 8005 Zurich Switzerland
Tel: +41 (0) 44 315 58 32
Fax: +41 (0) 44 315 58 33
E-mail: airastana.ch@kales.com