VIVA wins Best Call Center, Best ‘Recruitment Program’ awards

Team receiving the awards

KUWAIT CITY, July 26: VIVA, Kuwait’s fastest-growing and most developed telecom operator has been recognized as “Best Industry Call Center (Telecom)” and “Best Recruitment Program”.

VIVA received the accolades at the eleventh annual “Middle East Call Centre Awards” event held recently in Dubai, and organized by Insights Middle East, the leading organization with over 20 years of experience in the call center and professional services industry.

“Our team’s dedication and hard work in customer services along with excellent recruitment process to hire experts and professionals led us to reap those awards to prove that fulfilling our customers’ needs is one of our values and pillars”, VIVA commented.

The “Insights Middle East Call Centre Awards” Competition is the undisputed regional benchmark for remote customer interaction success. Not only is it widely acclaimed as the most comprehensive, rigorous and strategy-aligned contest of its type in the world but the process of preparing a submission is proven to enhance outcomes and performance in areas such as customer data analysis, process reassessment and re-development, and employee teamwork.

For more information, visit VIVA at one of its 70 branches or on www. viva.com.kw or any of its authorized dealers across Kuwait.