X-cite wins Excellence in Customer Service Award

‘Alghanim Industries places customer at core of our businesses’

KUWAIT CITY, April 15: X-cite by Alghanim Electronics (X-cite), part of Alghanim Industries, one of the largest private companies in the region, won the Excellence in Customer Service Award of the electronics category from the annual Kuwait Public Relations and Customer Service Awards.

The ceremony was held under the patronage of HH the Amir, Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah, and was attended by his representative, HE Hind Al Sabeeh, Minister of Social Affairs and Labor and Minister of State for Economic Affairs.

Companies were evaluated by a judging panel comprising a number of local and international experts in the public relations and customer service sectors, using world-class standards of evaluation in order to choose the winning company in each category.

After receiving the award, President of Retail, Food & Beverage, and Distribution at Alghanim Industries, Samer Sayegh, said: “We are proud to receive this honor that recognizes the quality of customer service at X-cite. We at Alghanim Industries always place the customer at the core of our businesses, which gives us a competitive edge in our various operations and sectors. We are pleased to accept this distinction from the Kuwait Public Relations Association, and we strive to continue this success in all our other customer facing sectors.”

X-cite played a key role in Alghanim Industries as one of the first multi brand retailor in Kuwait. Today, it operates 18 stores across Kuwait, 4 stores in the Kingdom of Saudi Arabia, and an online store which caters to both markets.