AUB wins prestigious Best Retail Bank in Kuwait award
Bank recognised by Global Banking & Finance Review Magazine
KUWAIT CITY, July 15: Ahli United Bank (AUB) announced that it has won the coveted ‘Best Retail Bank in Kuwait’ award in 2018 by Global Banking and Finance Review Magazine. The award reflects the Bank’s overall achievements across the retail banking landscape and its exceptional performance that are in accordance to the judging committee’s criteria. The Bank was recognized for its continued leadership position in providing innovative retail banking offerings through consistently developing its banking solutions to add more value to customers’ overall experience. This is by offering flexibility, competence and demonstrating a strong commitment to enhance the customer experience through the provision of value-added banking services. Moreover, the Bank continues to invest in groundbreaking technologies as well as operating an integrated network of branches across Kuwait that are able to provide high-quality banking services.
Ranjan Sen, AUB’s General Manager – Retail Banking said, “As the oldest bank in Kuwait, AUB has always worked to provide world class banking solutions for our valued customers in Kuwait. We are proud of this independent rating that has been given to us by a top tier financial publication which sheds light on the exceptional quality of our retail banking offering.”
Sen also added, “The award affirms our unique approach and keen commitment to provide innovative retail banking offerings that are of an international standard to our customers. We are very pleased with this prestigious award, which is considered a clear recognition of our efforts towards enhancing and developing the Bank’s overall retail banking offering, especially after intensifying our efforts this year in making our customers’ experiences exceptional.”
Commitment
Sen commended the Retail Banking Group team at AUB, who exert all possible efforts in their commitment to the Bank and its customers, and which led to the award.
Moreover, Huda Al Madani, AUB’s Deputy General Manager for Alternative Electronic Delivery Channels said, “We are proud to receive this important accolade which reflects the Bank’s success in maintaining its leadership position in developing innovative banking solutions that aim at empowering customers to complete their banking transactions easily and safely. We depend on our continuously updating and enhancing our digital platforms to drive our innovative banking initiatives.”
Al Madani also noted, “AUB will continue to maintain its strong levels of trust and customer satisfaction levels by investing heavily in technology, innovative products, facilitating and enhancing customer experiences and helping them complete their transactions in a secure and effective manner anytime and anywhere.”
AUB’s Head of Branches, Amer Najem said, “I would like to thank our employees across the branch network, who are the main drivers of success in providing retail banking offerings to our wide customer base, for their dedication to their work and their keenness to provide a high level of customer satisfaction”.
For more information on Ahli United Bank’s products and services, customers are invited to visit any of the Bank’s branches or dial the customer service “Hayakom” on 1812000, or log on the Bank’s website www.ahliunited.com.kw