FCC launches Omnichannel Cloud Contact Center tech
Ameyo’s software caters to businesses of all sizes
KUWAIT CITY, Dec 17: Future Communications Company (FCC), an exclusive partner of Ameyo, announces the launch of Ameyo’s Omnichannel Contact Center technology in Kuwait.
Ameyo’s omnichannel contact center is a solution that makes it easy for businesses to be present on multiple channels and stay 24/7 connected with their customers. With Ameyo’s easy-to-deploy Omnichannel Cloud Contact Center Software, FCC promises to deliver emerging technologies to businesses of all sizes. This will help businesses boost their overall ROI and become a secure and reliable solution for their customers.
Ameyo’s solution is precisely tailored for SMBs as well as enterprises, ensuring a smooth transition from on-premise to cloud contact center with ease, without worrying about scalability and capital costs.
“Ameyo’s omnichannel customer engagement cloud platform is furthering our mission to make Future the first choice for business innovation, by bringing our customers access to the most cutting-edge technology to enhance their businesses on-cloud and on-premise, for private, public, government as well as hybrid instances. Ameyo’s pre-built platform integrates with all major industry-grade CRMs. Ameyo provides strong omnichannel capabilities for Voice, IVR, ACD, dialers, email, chat and social media such as Twitter, Facebook & WhatsApp,” commented Mohammed Qiyamuddin, Business Head-Enterprise Business Solutions.
IDC estimates that the MENA (Middle East and North Africa) region is worth US$2.2 billion to cloud vendors, the figure expected to increase 24% yearly on average to reach approximately US$5 billion in 2022.
“Onboarding technology partners like Future Communications Company is an absolute pleasure for us, at Ameyo. We are certain that this partnership will go a long way to embark on Contact Center Space in Kuwait, and the experience and expertise that we two have got in our domains will truly reflect in our combined success!” commented Binzad Aliar, VicePresident Ameyo.