Gulf Bank organizes Extensive Operational Awareness Training program for its employees
KUWAIT: Gulf Bank announced the successful conclusion of its Operational Awareness Training program. The program was conducted for all of Gulf Bank’s 56 branches, where 654 employees successfully completed the training with the objective of improving employees overall operational performance and to have a better understanding on violations prevention.
The Operational Awareness Training program supervised by the Gulf Bank’s Learning and Development department and led by the Internal Audit and Internal Control Departments that provided practical methods for improving accuracy when conducting financial operations, as well as excellence in performance.
Salma Al-Hajjaj - General Manager for Human Resources at Gulf Bank said: “At Gulf Bank, we place great emphasis on the training and development of our employees through HR’s learning and development department. The bank is committed to continually review employees’ procedures and administrative knowledge to enhance their performance to deliver the highest level of service for our customers.”
“The Operational Awareness Training program is conducted annually to help ensure that our employees are up to date with the latest operational services, polices, procedures, and are well equipped to provide customers with the service standards they expect and deserve.”
Gulf Bank has a long-term commitment to investing in its employees and encouraging them to take up training opportunities to develop their skills. The bank benefits from this investment through increased employee knowledge and loyalty, and improved performance, which is reflected in the high level of service standards and efficiency that the bank provides its customers.