KCB powers service excellence, faster time-to-market with EMC
KUWAIT: Kuwait-EMC Middle East yesterday announced that the Kuwait Credit Bank (KCB) has invested in a transformational IT project aimed at empowering the institution’s vision and strategy to revolutionize financial services and customer experience across the State.
KCB has selected EMC VMAX(r) enterprise storage in addition to theEMC Avamar(r)backup and recovery solution to provision the performance, agility and reliability to support the bank’s objectives for excellence and innovation.
Powered by EMC solutions, KCB is leaping ahead in its journey as the transformation project allows the bank to drive time to market for new products and services, reduce costs and improve both employee productivity and workflows to extend their service excellence to customers.
Customer Benefits
* Fuelled Performance:EMC VMAX has helped enhance overall storage performance and EMC Fully-Automated Storage Tiering for Virtual Pools (FastVP) has helped drive the performance of missioncritical applications to expedite service delivery and response times for internal users and customers.
* Increased Scalability: KCB has established a strong foundation to effectively manage and support 50% to 70% anticipated data growth
* Maximum Reliability: EMC Avamar allows the bank to provision high levels of data availability by creating a comprehensive end-to-end back-up and recovery infrastructure. The solution facilitates compliance with regulations and policies, extending an environment of reliability.
* Enhanced Efficiency: Following this storage and disaster recover y deployment, KCB has been able to drive lower total cost of ownership ( TCO) from better storage utilization and heightened automation. The bank has successfully optimized allocation of resources and personnel otherwise needed for administration.
* Foundation for competitive growth: The deployment allows KCB to provision better workflows, accelerate time to market and enhance the overall customer experience.
Customer Challenges
A specialized financial institution, wholly owned by the State, Kuwait Credit Bank’s vision and strategy is directed to extend industry-leading services to citizens.
The bank strives to establish a benchmark in the financial services industry built on a strong ICT foundation that drives employee productivity, processes and overall customer experience. With that aim in mind, the bank selected EMC VMAX 10K to avail the benefits of the tight integration with VMware to support mission critical applications and provision the scalability to meet steadily growing workloads. EMC FAST VP significantly improved the performance of mission-critical applications for internal users and customers, by intelligently managing data placement according to activity levels.
In addition to revamping its storage architecture, KCB aimed to establish a trusted backup and recovery environment to better protect data and applications. EMC Avamar has successfully improved backup windows without adding any costs or complexity to the existing environment. The integrated variable-length deduplication technology allows KCB to create a centralized and highly automated backup and recovery environment to encompass remote branches and enterprise applications.
The end to end deployment has enabled KCB to create a strong automation backed foundation that provisions the agility to meet 50%-70% anticipated data growth every year. The consolidated storage and backup and recovery environment has significantly reduced managerial complexity allowing IT teams to focus on extending innovation for business growth.