ACK se­cures ISO 9001:2008 Cer­ti­fi­ca­tion

Kuwait Times - - WHAT’S ON -

As part of its com­mit­ment to pro­vid­ing qual­ity ed­u­ca­tion and train­ing, the Aus­tralian Col­lege of Kuwait (ACK) is proud to an­nounce that it has been awarded ISO 9001:2008 Cer­ti­fi­ca­tion, the most widely ac­cepted in­ter­na­tional stan­dard for qual­ity man­age­ment sys­tems, as per its Qual­ity Man­ual scope of “Pro­vi­sion of Higher Ed­u­ca­tion and Cor­po­rate Train­ing”.

ACK is now the first and only pri­vate higher ed­u­ca­tion provider in Kuwait that has re­ceived the ISO 9001:2008 cer­ti­fi­ca­tion, un­der its qual­ity pol­icy of adopt­ing a con­tin­ual im­prove­ment ap­proach to en­sure qual­ity ser­vice to its stu­dents, trainees, and stake­holder while de­liv­er­ing ser­vices through ef­fec­tive man­age­ment of its re­sources and op­er­a­tions.

The main ben­e­fit to staff mem­bers, stu­dents and fu­ture grad­u­ates of ACK in se­cur­ing ISO cer­ti­fi­ca­tion means the Col­lege aims to be a cus­tomer-fo­cused or­ga­ni­za­tion, en­sur­ing stu­dents and trainees’ sat­is­fac­tion by de­liv­er­ing ser­vices and sup­port to meet their needs and ex­pec­ta­tions while main­tain­ing reg­u­la­tory re­quire­ments.

Mr Sager Ab­dul­lah Al-Sharhan, Act­ing Chief Op­er­a­tions Of­fi­cer said: “We are de­lighted with this achieve­ment as we aimed to ac­quire the ISO cer­tifi­cate to ful­fill the re­quire­ments of all stake­hold­ers. By re­ceiv­ing ISO cer­ti­fi­ca­tion, ACK en­sures con­tin­ual im­prove­ment, as well as bet­ter re­sults & learn­ing out­comes”.

“We are very proud of ACK team mem­bers for achiev­ing ISO 9001:2008 cer­ti­fi­ca­tion,” said Di­rec­tor of Qual­ity Man­age­ment at ACK Mrs Amal Al Shi­habi. “ACK has al­ways been known for its high level of qual­ity and proven aca­demic per­for­mance by our stu­dents at the pro­fes­sional, aca­demic and post-grad­u­ate level. Achiev­ing this cer­ti­fi­ca­tion, ACK is also en­sur­ing its pro­cesses are at par with in­ter­na­tional Qual­ity Man­age­ment Sys­tems and will en­sure ACK is achiev­ing its ed­u­ca­tional ob­jec­tives for ex­cel­lence.”

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