ACK secures ISO 9001:2008 Certification
As part of its commitment to providing quality education and training, the Australian College of Kuwait (ACK) is proud to announce that it has been awarded ISO 9001:2008 Certification, the most widely accepted international standard for quality management systems, as per its Quality Manual scope of “Provision of Higher Education and Corporate Training”.
ACK is now the first and only private higher education provider in Kuwait that has received the ISO 9001:2008 certification, under its quality policy of adopting a continual improvement approach to ensure quality service to its students, trainees, and stakeholder while delivering services through effective management of its resources and operations.
The main benefit to staff members, students and future graduates of ACK in securing ISO certification means the College aims to be a customer-focused organization, ensuring students and trainees’ satisfaction by delivering services and support to meet their needs and expectations while maintaining regulatory requirements.
Mr Sager Abdullah Al-Sharhan, Acting Chief Operations Officer said: “We are delighted with this achievement as we aimed to acquire the ISO certificate to fulfill the requirements of all stakeholders. By receiving ISO certification, ACK ensures continual improvement, as well as better results & learning outcomes”.
“We are very proud of ACK team members for achieving ISO 9001:2008 certification,” said Director of Quality Management at ACK Mrs Amal Al Shihabi. “ACK has always been known for its high level of quality and proven academic performance by our students at the professional, academic and post-graduate level. Achieving this certification, ACK is also ensuring its processes are at par with international Quality Management Systems and will ensure ACK is achieving its educational objectives for excellence.”