Turk­ish Air­lines records up to 25% an­nual growth on Kuwait’s route

New of­fice opened in Kuwait

Kuwait Times - - LOCAL - By Nawara Fat­ta­hova

Turk­ish Air­lines is reg­is­ter­ing a 2025 per­cent growth in sales an­nu­ally on its Kuwait route. “We moved to this new of­fice in Al Dhow Tower as we needed a big­ger place. In 2011, there were five flights weekly be­tween Kuwait and Is­tan­bul. The num­ber then went up to five flights daily. The Kuwait des­ti­na­tion is grow­ing faster than other des­ti­na­tions. This is why we need big­ger of­fices and be in the cen­ter of the city,” Adem Cey­lan, Vice Pres­i­dent, Sales - Mid­dle East and Cyprus, told Kuwait Times dur­ing the open­ing cer­e­mony of the new of­fice.

“Dur­ing win­ter, there are three flights daily be­tween Kuwait and Turkey, while in sum­mer there were six flights daily. Also, more des­ti­na­tions were added to our schedule. We fly to two air­ports in Is­tan­bul - Ataturk and Sabiha - in ad­di­tion to other Turk­ish cities in­clud­ing An­talya, Trab­zon, Izmir and Bursa. We aim to add new des­ti­na­tions ev­ery year,” Cey­lan added.

‘Ex­clu­sive Drive’

Turk­ish Air­lines pro­vides spe­cial ser­vices for pas­sen­gers from Kuwait and Dubai fly­ing to the United States. “Pas­sen­gers from Kuwait are important to us and there are many Kuwaiti stu­dents and busi­ness­men fly­ing to the States. So we have pre­pared a spe­cial ser­vice for them called ‘Ex­clu­sive Drive’, which of­fers Busi­ness Class pas­sen­gers to US a com­pli­men­tary limou­sine drive from their house to the air­port, both in Kuwait and Dubai, as well as from the air­port in the US to their house or ho­tel,” ex­plained Cey­lan.

“We also have an Ara­bic-lan­guage call cen­ter in Turkey. In ad­di­tion, we have so­cial me­dia ac­counts on In­sta­gram, Twit­ter and Face­book in Ara­bic, which other Euro­pean car­ri­ers are not pro­vid­ing. Fur­ther­more, we pro­vide ground ser­vices at Is­tan­bul Air­port with Ara­bic-speak­ing staff,” he noted.

Cey­lan said the sit­u­a­tion is im­pec­ca­ble in Turkey. “We reg­is­tered an in­crease in vis­its from Arab tourists in Au­gust and Septem­ber com­pared to the same pe­riod last year. When I visit shop­ping malls in Is­tan­bul, I no­tice the large num­ber of Arab tourists. Many of them are buy­ing houses in Turkey. Not only dur­ing sum­mer, but peo­ple the coun­try in win­ter as well,” con­cluded Cey­lan.

Turk­ish Air­lines, Europe’s best air­line for the sixth year in a row, cel­e­brated the open­ing of its new of­fice, in which it wel­comed its part­ners and stake­hold­ers to an evening re­cep­tion. The of­fice is lo­cated at Khalid Ibn Al-Waleed Street, Al-Dhow Tower, Block7/1, Sharq, in Kuwait City, Kuwait.

The event wel­comed the Turk­ish am­bas­sador to Kuwait, along with the air­line’s top travel agents from all over the coun­try, as well as jour­nal­ists, at the at Al-Dhow Tower in Kuwait City. The guests were able to wit­ness the grand open­ing and rib­bon cut­ting cer­e­mony of the new premises, fol­lowed by an en­ter­tain­ing cock­tail re­cep­tion.

Turk­ish Air­lines has con­tin­ued to meet the de­mands of its cus­tomers in Kuwait and through­out the globe by suc­cess­fully launch­ing sev­eral key flights to new des­ti­na­tions. In 2016 alone the air­line launched new flights to Za­por­izhzhia, Ukraine; Dubrovnik, Croa­tia; Kosice, Slo­vakia; Bo­gota, Columbia’s cap­i­tal; Panama City, Panama; At­lanta, USA; Cluj, Ro­ma­nia; Hanoi, Viet­nam; Er­bil, Iraq, and MahÈ, Sey­chelles.

Through the ex­pan­sion of these new flights, Turk­ish Air­lines show­cases its com­mit­ment to con­tin­u­ously pro­vid­ing its cus­tomers with the best pos­si­ble ser­vices, which is also ev­i­dent through its fleet of 334 air­craft, the air­lines said in a press re­lease.

“To­day marks an­other great day for Turk­ish Air­lines as we con­tinue to ex­pand through­out the GCC re­gion,” Cey­lan said dur­ing the event. “Kuwait is one of the cen­ters of com­merce and tourism within the re­gion and is a mar­ket of op­por­tu­nity in our ex­pan­sion plans. More­over with the grow­ing de­mand of our pas­sen­gers and cus­tomers in the Kuwaiti mar­ket, by open­ing this new of­fice, we aim to pro­vide them with a full on-grounds sup­port and a smoother ac­cess to leisure and busi­ness con­nec­tiv­ity.”

Sami Ay­do­gan, Gen­eral Man­ager, Turk­ish Air­lines, Kuwait City, said: “We are de­lighted to cel­e­brate this day with our distin­guished guests. Our re­la­tions with our travel agents and key me­dia jour­nal­ists are a huge and cru­cial part of our growth, which is why it is only fit­ting for us to cel­e­brate this new mile­stone with them. Over the decades we have fo­cused thor­oughly on en­hanc­ing our cus­tomers’ ex­pe­ri­ence by pro­vid­ing them with the best in-flight and air­port ser­vices pos­si­ble, es­pe­cially via our busi­ness class flights, which has helped us in earn­ing their re­spect and loy­alty. Our phi­los­o­phy is to al­ways main­tain a com­pet­i­tive ad­van­tage over other air­lines by be­ing a cus­tomer-ori­ented air­line com­mit­ted to the high­est stan­dard of ser­vices and we will stay loyal this mind-set.”

He added: “Some new di­rect flights were also launched ear­lier last year for the first time from Trab­zon, Bursa, Izmir, and An­talya to Kuwait, pro­vid­ing Kuwaitis with the op­por­tu­nity to en­joy the beauty of these Turk­ish cities.”

KUWAIT: Of­fi­cials cut the cake dur­ing the cer­e­mony. (Inset) Adem Cey­lan, Vice Pres­i­dent, Sales - Mid­dle East and Cyprus speaks dur­ing the press con­fer­ence. —Pho­tos by Yasser Al-Zayyat

Newspapers in English

Newspapers from Kuwait

© PressReader. All rights reserved.