GoPro re­calls new Karma drone

Kuwait Times - - TECHNOLOGY -

GoPro on Tues­day an­nounced the re­call of all Karma drones sold since sales launched last month. The com­pany said it is re­call­ing all of the ap­prox­i­mately 2,500 Karma drones it has sold due to in­stances when power cut out dur­ing flight.

“Safety is our top pri­or­ity,” GoPro founder and chief ex­ec­u­tive Ni­cholas Wood­man said in a re­lease an­nounc­ing the re­call. “A very small num­ber of Karma own­ers have re­ported in­ci­dents of power fail­ure dur­ing op­er­a­tion.”

GoPro shares plunged more than nine per­cent to $9.88 in af­ter-mar­ket trades fol­low­ing the an­nounce­ment. The com­pany com­plete re­funds, say­ing it is co­or­di­nat­ing the re­call with the US Con­sumer Prod­uct Safety Com­mis­sion and the Fed­eral Avi­a­tion Ad­min­is­tra­tion.

The drones were priced at $799. There have been no re­ports of in­juries or prop­erty dam­age from the power loss, GoPro said.

“We are very sorry to have in­con­ve­nienced our cus­tomers and we are tak­ing ev­ery step to make the return and re­fund process as easy as pos­si­ble,” Wood­man said.

GoPro in­tro­duced its highly an­tic­i­pated drone in the hope of lift­ing prof­its bat­tered by com­pe­ti­tion from all sides. The launch of the Karma drone, tailored for its first-per­son-ac­tion mini-cam­eras, came with the de­but of im­proved Hero5 cam­eras that ran into a pro­duc­tion prob­lem blamed for ham­per­ing open­ing sales.

The drones boast sim­ple joy­stick and touch-screen con­trols, and fold eas­ily into a padded back­pack that is pro­vided. An im­age-sta­bi­liz­ing grip in the drone is de­signed to hold Hero cam­eras, which are not in­cluded in the back­pack.

GoPro’s Karma trou­ble comes as the Cal­i­for­nia-based com­pany strives to dis­tin­guish it­self in an in­creas­ingly com­pet­i­tive mar­ket for mini-cam­eras that can be used to cap­ture ad­ven­tures or sports from per­sonal per­spec­tives.

GoPro be­came an early hit with ex­treme sports en­thu­si­asts who used the mini-cam­eras to film their ex­ploits, and went on to win over teens and young adults in­ter­ested in shar­ing videos on YouTube and so­cial net­works.

The com­pany went pub­lic in June 2014 with shares ini­tially priced at $24 that soared in sub­se­quent months, more than tripling in value at one point.

But the stock price slid last year as in­vestors wor­ried about the com­pany’s growth prospects and the pos­si­ble sat­u­ra­tion of an in­creas­ingly com­pet­i­tive mar­ket. —AFP

OLYMPIC VAL­LEY: This file photo taken on Septem­ber 19, 2016 shows a GoPro Karma fold­able drone seen fly­ing dur­ing a press event in Olympic Val­ley, Cal­i­for­nia. GoPro an­nounced the re­call of all Karma drones sold since sales launched last month. —AFP

Newspapers in English

Newspapers from Kuwait

© PressReader. All rights reserved.