Re­port of dif­fer­ent Sam­sung phone mod­els ex­plod­ing

Kuwait Times - - TECHNOLOGY -

A Sam­sung phone user in France says her Galaxy J5 smart­phone caught fire and ex­ploded on Sun­day. The model is dif­fer­ent from the Galaxy Note 7 that has been re­called world­wide.

Lamya Bouyir­dane told The As­so­ci­ated Press on Mon­day that she no­ticed the phone was very hot af­ter she asked her four-year-old son to pass it over dur­ing a fam­ily gath­er­ing at her home. She said she threw the phone away when she re­al­ized it had “swollen up” and smoke was com­ing out.

“I pan­icked when I saw the smoke and I had the re­flex to throw it away,” said Bouyir­dane, a mother of three in the south­west­ern French city of Pau. The phone then caught fire and the back blew off. Her partner quickly ex­tin­guished it. Bouyir­dane said she bought the phone new last June on a web­site of­fer­ing dis­counts. The South Korean com­pany re­cently re­called mil­lions of its Galaxy Note 7 smart­phones glob­ally be­cause of a prob­lem that caused the bat­ter­ies to over­heat and catch fire.

Wil­liam Stofega, a mo­bile an­a­lyst for IDC, said the in­ci­dent in France was most likely an iso­lated one, not­ing that the phone has been on the mar­ket for sev­eral months now and this is the first re­port of a bat­tery fire that he’s aware of.

“These re­ports tend to clus­ter,” he said. He added that prob­lems in­volv­ing lithi­u­mion bat­ter­ies used in not just smart­phones, but also lap­top com­put­ers, have been around for years and there’s no easy fix for them. Man­u­fac­tur­ing de­fects or even a small amount of dam­age can cause a short cir­cuit, re­sult­ing in an over­heated bat­tery and po­ten­tially a fire.

Sam­sung said in a state­ment that it can­not com­ment on the case yet be­cause the com­pany has not in­ves­ti­gated it. “We are un­able to com­ment on this spe­cific in­ci­dent un­til we ob­tain and thor­oughly ex­am­ine the de­vice. Cus­tomer safety re­mains our high­est pri­or­ity and we want to work with any cus­tomer who has ex­pe­ri­enced an is­sue with a Sam­sung prod­uct in or­der to in­ves­ti­gate the mat­ter and sup­port them,” it said in the state­ment. “The is­sues with the Galaxy Note7 are iso­lated to only that model.” —AP

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