VIVA wins ‘Business Innovation in Risk Management 2016’ Award

VIVA, Kuwait’s fastest-growing and most developed telecom operator, is pleased to announce that it has been recognized under the category “Business Innovation in Risk Management” for the year 2016 during the Annual Excellence Awards for Revenue Assurance and Fraud Management (RAFM) sponsored by Subex Ltd at their 13th edition of Global User Conference held at Jaipur, India on 26th October 2016.

Subex Operator excellence awards are one of the key events in the industry calendar with nominations coming in from 200+ operators/communication service providers across the world. The awards celebrate the innovative approach to Risk mitigation, unique practices and out of box methodology and set the benchmark for outstanding performance throughout telecom industry.

On this occasion, Eng Salman Bin Abdulaziz Al-Badran, CEO at VIVA said: “Since its inception, VIVA is committed, through its successful strategy, to play the leading role not only on operational level but also by applying the best practices and professional standards across all VIVA sectors, divisions and departments that support VIVA’s activities and plans. Obtaining Business Innovation in Risk Management Award for the year 2016 is a big achievement and VIVA is proud of. Definitely, this award reflects the efforts exerted by the Finance sector at VIVA and the revenue assurance team. He added: “VIVA is keen to apply all the new and advanced systems to mitigate the risk and to be in line with our principles, values and professional standards. Therefore we always seek to concentrate our efforts to achieve the best results through integrated professional team in timely and efficiently manner”.

Abdulaziz Abdullah Al-Qatie, CFO at VIVA said: “The awards prove effective and outstanding efforts exerted by VIVA’s Finance and Revenue Assurance team to build the most innovative approach in risk management. This award is considered a great achievement if we compare the short life period of VIVA to the other big telecom and communications operators in the world.”

VIVA’s Representative at the awards Sai Devata, Financial Control Director, said: “At VIVA we have extended the scope of RAFM in several directions simultaneously and adapt to the technological changes in the industry thus creating competent processes to mitigate potential risks proactively. VIVA also upgraded its systems and automated the high risk controls whilst outsourcing some of the work in order to access the best skills available in the market.”

The award’s jury was composed of independent panel of expert judges from Orange Group, Time Warner Cable and Black Swan.