NBK introduces international toll-free numbers to connect with customers traveling abroad

In its continuous strive to serve customers wherever they are and answer their queries in the best possible way, NBK introduces new international toll-free numbers enabling customers to stay in touch with the bank while traveling abroad.

Through toll-free numbers, customers can now call NBK Call Center when traveling to the USA, UK, Canada and France, which are the most visited destinations by customers on regular basis as well as NBK branches are also available in these countries. To enjoy the toll-free service without incurring extra charges, customers should use a local number of the country they are in to have their queries answered by the bank’s expert agents who are ready to assist them quickly and efficiently 24 hours a day, 7 days a week and in both Arabic and English languages.

NBK’s Deputy General Manager, Consumer Banking Group, Mohammad Khaled Al-Othman said that NBK attempts to stay closer to its customer base wherever they are, and the launch of the first phone banking in Kuwait two decades ago is a solid proof of this commitment. NBK places a major emphasis on enhancing and developing its wide range of services and products that answer customers’ needs and exceed expectations, in addition to adopting the latest in technology that meet the highest industry standards to provide them with stress-free and exceptional banking experience at all times.