Ooredoo customers can get 2 phones in one contract period A new feature to all Shamel post-paid plan customers
Ooredoo, Kuwait’s fastest network for 2016, announced the launch of a new and exciting feature to the Shamel plans, where it enables customers to purchase a second phone under the same contract period. For customers to avail from this new feature, customers must already be on a commitment period not less than 6 months.
Commenting on the newly added feature to the Shamel plan, Mijbil Alayoub, Senior Director of Corporate Communications at Ooredoo Kuwait said: “The Shamel plans have witnessed great success, both customers’ feedback and sales figures demonstrated this. Our main goal as a company is to meet our valued customers’ needs; therefore, we have added a new feature which will cater for the different requirements of our customers”
Ooredoo subscribers can now enjoy the privilege of freezing their contract for up to 3 months a year when they travel, without worrying about paying bills for months that they don’t use. Additionally, Ooredoo now allows customers to transfer contracts to other customers even during the contract period, with no penalties or extra fees. Additionally, all Shamel subscribers can enjoy unlimited calls on the Ooredoo network, in addition to other perks such as minute and data rollover, to ensure that they are making full use of their package.
Customers can visit the Shamel website, which allows customers to get all the needed information about Shamel in a simple interactive way. The website employs the latest technology to offer customers an interactive easy-to-navigate experience, paying attention to all the details to communicate the information in a concise way. It divides the features of the Shamel into various eras, spanning from the 1980s, to the present day. Upon choosing any of the eras, the television commercial lead character explains to the customers directly one of the new Shamel features.
Customers who are interested in getting the Shamel plans can leave their contact details on the website and will be contacted by a customer care agent. The interactive videos of each era use the fashion, style, and decor used in that specific period, while the character explains the features in a concise, down-to-earth and comical way. For more information about Shamel website, please visit the following website: shamel.ooredoo.com.kw