Al Mulla Ex­change launches in­stant credit to ac­counts with Bank of Cey­lon

Kuwait Times - - BUSINESS -

Al Mulla Ex­change, the lead­ing global money trans­fer in Kuwait has an­nounced that their ser­vice has gone real time by of­fer­ing in­stant credit to all Bank of Cey­lon ac­counts and im­me­di­ate cash pick up ser­vice across all BOC branches.

Now Sri Lankans, liv­ing in Kuwait and who have an ac­count in Bank of Cey­lon, can avail API on­line web ser­vice (Server to Server) to send money real time to their loved ones with this fa­cil­ity avail­able with Al Mulla Ex­change. This fa­cil­ity en­sures that cus­tomers get their credit in their ac­counts when they sent money at any point of time with seam­less credit within se­conds. The SMS feed­back in­for­ma­tion is also re­layed in­stantly en­sur­ing that the money has reached the ac­counts within a few se­conds. Both dol­lar and ru­pee ac­counts are cov­ered in this prod­uct en­hance­ment.

BOC has a net­work over 627 branches con­nected on­line and a ATM net­work over 551 in num­bers, serve the peo­ple 365 days 24 hours in all 25 dis­tricts of the coun­try.

Rakesh Joshi, Gen­eral Man­ager of Al Mulla Ex­change had this to say re­gard­ing the launch of the new ser­vice “Al Mulla Ex­change con­tin­u­ally en­deav­ors to sur­pass cus­tomer ex­pec­ta­tions, by bring­ing them newer prod­ucts and bet­ter ser­vices, all of which have re­sulted in an over­all im­proved of­fer­ing to the cus­tomer, which is an aim we share with Bank of Cey­lon. Cus­tomers get a sense of sat­is­fac­tion and se­cu­rity, when their money is trans­ferred real time. This new convenience will fur­ther en­hance their hap­pi­ness.” Al Mulla Ex­change goes be­yond the or­di­nary norms of re­mit­tance. With their motto ‘Beat­ing cus­tomer ex­pec­ta­tions, not just meet­ing them’ Al Mulla Ex­change has kept cus­tomer al­ways in the cen­ter of their tech­no­log­i­cal in­no­va­tion and im­prove­ments with re­gards to the re­mit­tances. Al Mulla Ex­change also has a loy­alty point sys­tem which is quite unique. Apart from get­ting loy­alty points for ev­ery trans­ac­tions be­ing done, there are loy­alty points be­ing awarded for do­ing trans­ac­tions early, re­fer­ring a friend, as­so­ci­a­tion loy­alty points etc. A cus­tomer of Al Mulla Ex­change not only gets his trans­ac­tion cred­ited within split se­conds but also has value added ben­e­fits like loy­alty points, free in­sur­ance cov­er­age, free events etc which add to their over­all ex­pe­ri­ence.

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