KFH launches 2FA campaign for e-payment service

Kuwait Finance House (KFH) has launched an awareness campaign for clients in order to educate them on the Two Factor Authentication 2FA service for electronic payment. 2FA is an extra layer of security by having the card owner receive a dynamic One Time Password (OTP) on their registered mobile number as an additional check when processing an online payment transaction through the payment gateway Kpay.

The service has been launched and approved by K-Net to ensure further security on all ATM/Knet transactions. The 2FA campaign includes messages and illustration visuals on KFH channels on social media for KFH customers. 2FA process is effective January 1st where customers are requested to enter a passcode of 6 digits. The passcode will be sent upon conducting any no more than KD 25 purchasing transaction on the internet to customers’ phone numbers that is approved by KFH. The campaign targets shying away customers from any rejection or delay for their transactions when shopping online ahead of implementing this service at the beginning of next year.

KFH urges customers to periodically update their data and information, mainly the mobile phone number for the sake of avoiding any disruptions or obstacles of the electronic payments. It is worth noting that only one phone number is approved to receive the passcode in a period of 4 minutes.

KFH was established in Kuwait in 1977 and is enlisted in the Kuwait Stock Exchange. KFH Group is a global pioneer in the field of Islamic banking services, where it offers a wide array of Islamic products and services, not to mention a high standard of innovation and client service.

KFH manages its operations in the GCC, Asia, and Europe through over 446 branches, including KFH-Turkey, in order to offer services for the bank’s clients in Turkey, Malaysia, Saudi Arabia, Bahrain, Germany, Jordan, and Dubai.