NBK launches ‘NBK Tap & Pay’
Innovative service will save customers’ time and effort
KUWAIT: Aiming to upgrade its suite of banking services that meet customers’ demands and expectations, NBK launched its new NBK “Tap & Pay” Service that will save customer’s time and efforts when making payments on NBK Tap & Pay enabled POS terminals.
Using contactless technology, the innovative service enables customers using NBK Tap & Pay Cards by simply tapping the card on the POS machine without entering the PIN or signing the receipt for payments up to KD 10. As for the payments from KD 10.001 to KD 100, the customer can use NBK Tap & Pay by entering the PIN and signing the receipt. NBK Tap & Pay is truly a way of making every day payments quicker and easier.
This brand new service translates NBK’s drive to introduce the best-in-class banking products and services that match the highest industry standards and use the latest cutting-edge technology for the ultimate banking experience.
Suresh Bajpai, NBK’s General Manager-Consumer Banking Group, said that NBK Tap & Pay is considered to be the latest in banking cards’ technology that provides the highest security and privacy layers, while saving customers’ time and effort. He affirmed that NBK aims to always facilitate customers’ transactions and provide them with an outstanding banking experience at all times.
Hanadi Khazal, NBK’s Assistant General Manager- Consumer Banking Group, invited customers to visit the nearest NBK branch to apply for the new NBK Tap & Pay Cards and enjoy the fastest way to pay. . NBK Tap & Pay makes payments easier and quicker for both individual customers and Business Banking customers. . It’s worth noting that NBK strives to introduce a wide range of banking solutions and products that satisfy customers’ needs and match their lifestyle. As a result, NBK’s ongoing offerings play an integral role in attainting its leadership position in the banking industry locally and abroad.
By launching the new NBK Tap & Pay, a new service has been added to the wide range of banking products that meet the highest security standards, including the NBK Mobile Banking and NBK Online Banking that allow customers to bank anywhere at any time, in addition to the SMS Banking through which customers are notified of any changes on their account or card balance, the WhatsApp service that was launched recently, the ATMs and CDMs and more. Functionalities are also added on an ongoing basis on existing products and services to further enhance customer experience in dealing with NBK reaffirming NBK’s commitment to their customers. NBK recently also launched its ITM (Interactive Teller Machine) which enables customers through a video to do banking transactions, remotely without visiting the branch. This service is available in the Avenues Mall from 10 am to 10 pm 7 days a week.