Top Employee surveys to ensure job satisfaction
Employee satisfaction plays a vital role in the success of the company. Job satisfaction is often correlated with loyalty and subsequently productivity. Therefore, making employees feel well-rewarded and appreciated for their contributions is an essential managerial practice.
There are many ways an employer can obtain employee feedback and satisfaction levels. Employee surveys are highly effective for measuring this type of data. Using such tools helps improve relations with employees, maintains employee loyalty, and pushes towards collaborative achievement of business objectives.
Internet-based surveys have proved to be the most effective, due to their high level of confidentiality and, as a result, honest feedback. This survey method also allows the employer to instantly gather information and assess and compare satisfaction levels over a certain period of time. The Career experts at Bayt.com, the #1 Job Site in the Middle East, share below the best types of surveys that lead to higher employee satisfaction.
1. Engagement Surveys
Anonymously, employees are more comfortable sharing their honest feedback. Engagement surveys encourage that, resulting in the improvement of morale within an organization. Its simplicity makes it the most common type of survey. Companies that offer their employees the opportunities to share their feedback and provide improvement suggestions and ideas have higher employer retention and job satisfaction rates.
2. 360 Degree Feedback Survey
This survey is divided into two parts. The first part requests feedback on the employee’s performance and behavior. This partis filled out by coworkers, supervisors and customers when applicable. The second part asks the employee to assess their own performance and behavior as well as respond to the feedback received from others.
What distinguishes this type of surveys is that it takes into consideration how others view the employee. The feedback usually includes suggestions for improvement, which are vital for those seeking growth. Employers find this survey equally important, as it allows them to recognize the weaknesses and strengths of their staff. The employers can then, more accurately, reward successes and propose improvement strategies.
3. Employer Improvement Surveys
This survey allows employees to provide constructive criticism for their managers. Based on that, employers can plan to improve the organizational processes and identify weaknesses. The importance of such survey is that it signals to the employees that their company is constantly looking to improve. Feedback does not only target employees, but in fact is useful to everyone regardless of their position and role.
4. Compensation and Benefits Surveys
Among the biggest drivers for employee retention and loyalty are compensations and benefits. According to the Bayt.com ‘Salaries in the Middle East and North Africa’ survey, nearly two thirds (63%) of respondents believe their salaries are lower than what other companies offer in the same industry. This is why understanding how your employees feel about these elements is important. This type of surveys will provide a clear picture of your employees’ needs and wants, which subsequently helps the employer tweak salaries and benefits accordingly.
5. Exit Interview Survey
It’s beneficial to understand why your employees are leaving. Uncovering reasons of resignation helps you prevent future attrition through operational improvements. It might also help in reversing a valued employeeís resignation. It’s possible to discover that the employee is willing to stay with certain adjustments such as training, compensation or advancement opportunities. For example, according to the Bayt.com ‘Employee Loyalty in the Middle East and North Africa’ poll, 38.2% of respondents disclosed that the lack of growth and career advancement is the biggest reason for their resignation. Whether the reversal is successful or not, the survey collects useful information on work experience and desirable conditions that can be implemented in the company.