Kuwait Times

Malabar Gold & Diamonds announces major Dh335mn retail expansion plans

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Malabar Gold & Diamonds, one of the world’s largest gold and diamond jewellery retailer, announces a major investment amounting Dh335 million (US$91.28 million) in expansion plans of its retail network. The plan will see an addition of 24 stores in three months, from January 2017 to March 2017 period, taking the number of total outlets to 185 by the end of March 2017, up from 161 as of yesterday.

Out of the 24 new outlets, 9 will be in the UAE, 7 in India, 5 in Saudi Arabia, 2 in Bahrain and 1 in Kuwait. Of these, 7 outlets will be opened yesterday, taking the number of total outlets to 168, including 82 in India and86 internatio­nally. The expansion will add more than 1,000 profession­als to the group’s existing manpower strength of 9,000 and cross the 10,000 employee mark by March this year.

The move marks a major investment in expansion at a time when many gold and jewellery retailers have struggled to manage their existing operations due to challengin­g global economic environmen­t. Despite the tough market conditions resulted by lower demand, higher price of gold and demonetiza­tion process in India, Malabar Gold & Diamonds has decided to push ahead with expansion, which demonstrat­es it confidence in the growth of market in future.

“This is one of our single largest vertical expansion drives. The expansion at a crucial time reflects our renewed confidence and strong commitment to the Gulf, India and Far East markets,” Mr. MP Ahammed, Chairman of Malabar Group, said. ”Investment in downturn market requires courage and strong risk appetite. Our latest expansion demonstrat­es our long-term vision and a sustainabl­e business developmen­t roadmap that we can manage mostly with our own resources”. “The expansion is aimed at serving more communitie­s and nationalit­ies, especially people from the Philippine­s, African Arab communitie­s, the Levant as well as the Western countries. The extended network will help us acquire a greater customer base”. He added.

The price of gold has risen in almost every major world economy during 2016, suggesting that the dark days are over and good times are coming back. The gold price is almost 10 percent higher today than what it had been 12 months ago. Abdul Salam KP, Group Executive Director of Malabar Group said that consumers were cautious last year “Retail activities are a reflection of the consumer sentiment. Due to the market conditions, consumers exercised caution. However things are looking brighter as we started the New Year with a lot of positive indication­s,” he added. The current price of gold jewellery is ideal for buyers, company officials say. Shamlal Ahamed MP, Managing Director - Internatio­nal Operations of Malabar Gold & Diamonds’ says, “Due to the market conditions, consumers on an average purchased less gold. However, although the average ticket size was low, the transactio­n value remained almost flat - which means the number of customers have grown”. “Data from our own sales across the network shows that we have acquired more customers last year who purchased from us for the first time - that compensate­d for the lower average purchase transactio­n value”, Mr Shamlal revealed.

“I believe the current market conditions are best suited for buyers as the price of gold is expected to rise. This year, we expect consumers to be less cautious and buy more - a trend that will lift consumptio­n”, he added. Malabar Gold & Diamonds is the flagship company of Malabar Group, a leading diversifie­d Indian business conglomera­te. The group owned by over 1,700 investors was ranked among the top 5 jewellery retailers globally. Establishe­d in 1993 in the Indian state of Kerala, Malabar Gold & Diamonds today has a strong retail network of over 161 outlets spread across nine countries. Malabar Gold & Diamonds had earlier announced donating 5 percent of its profits in CSR activities aimed at supporting the societies across five key areas: Education, Women Empowermen­t, Healthcare and Research, Housing and Environmen­t.

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