AUB allows customers to update civil IDs via ATMs

Ahli United Bank (AUB), one of the leading local Islamic financial institutions that provides a wide range of Sharia compliant banking services, announced yesterday the launch of a new service that allows customers to update their civil IDs through ATMs. The new service aims at facilitating the overall banking process while also reinforcing customer satisfaction. AUB’s latest service allows its customers to update their data through their civil IDs in an easy and timely manner, through the use of the Bank’s enhanced ATM network across Kuwait, without the need to visit any of the Bank’s branches.

Huda Al-Madani, AUB’s Assistant General Manager-Alternative Distribution Channels said, “The new update allows customers to update the required information available in their civil IDs at any given time and place through an easy-to-follow process. Customers need only to use any of AUB’s ATMs and select the ‘update personal information’ option and insert their smart civil IDs in the ATM, which will automatically update the data required..” “Updating customers’ personal information through the use of ATMs is a step forward in the varied services provided by AUB. Customers can now save a lot of time and don’t need to visit any of the branches to update their personal information, Al-Madani added.

“At AUB, we continuously aim at providing highly enhanced services while also providing the latest technical updates across our banking operations in order to ensure customer satisfaction. This is part of the Bank’s strategic vision which focuses on facilitating systems and processes to provide an enhanced customer service, and one which is in line with our wide range of banking products, finance offers that we routinely launch,” Huda Al-Madani concluded.