Zain shares Ramadan iftar meal with Contact Center (107) agents

Executive management recognizes their efforts during Ramadan

Zain, the leading telecommunications company in Kuwait, shared the Ramadan iftar meal with its Contact Center (107) agents to recognize the efforts they exert during the holy month of Ramadan. The event witnessed the attendance of Zain Kuwait’s Chief Executive Officer Eaman AlRoudhan along with Chiefs and Directors from across the company’s divisions.

This annual event comes under the umbrella of Zain’s strategy to recognize and highlight the tireless efforts and hard work of its contact center agents, especially those who work around the clock all week long to provide the highest standards of customer service to Kuwait’s largest family of subscribers.

Zain’s executive management, headed by Chief Executive Officer Eaman AlRoudhan, was extremely keen on being present in the Contact Center (107) operations hall with the employees to share the blessings of the Holy Month of Ramadan with them. The company’s Chiefs and Directors were keen on motivating the agents to highlight the most outstanding efforts that contribute to the excellent service quality Zain customers enjoy today.

Through such initiatives, Zain aims to encourage its employees to give their best by uplifting their spirits during the working hours of the holy month of Ramadan. The company believes that such recognition strengthens the workflow mechanism within its workforces and ultimately results in providing better services to Zain customers.

Zain’s executive management expressed their pride in the big role employees play in maintaining the leadership position the company enjoys in the Kuwaiti telecom market. The company believes that Human Resources is considered the powerhouse of any organization’s success, and providing an ideal work environment for employees is key to allowing them to discover new areas of creativity within themselves.

Zain stressed that it has always been keen to organize a number of social and humanitarian initiatives during Ramadan to support the various sectors of the Kuwaiti society, and the company is keen on reflecting the religious as well as traditional humanitarian values and principles to enrich the art of giving and to increase bonding between individuals. The company further affirmed its Corporate Sustainability and Social Responsibility campaign during the holy month of Ramadan, which includes an extensive array of programs that cover different areas. The initiatives and programs include humanitarian, voluntary, cultural, religious, sports, and recreational activities to cater to the different segments of society.