McDonald’s delivery now available through Zitaat
In a strategic move aimed at enhancing and expanding the Brand’s current delivery capabilities, McDonald’s Kuwait announced yesterday that its delivery services will now be available exclusively through Zitaat General Trading Company and Delivery Service; which owns and operates Zitaat, the newest online food delivery platform. By migrating its delivery services to a dedicated external company, McDonald’s meals will now be available for delivery to a greater number of customers, covering a significantly larger geographical area.
Starting from August 1st (today), the existing in-house McDonald’s delivery service will be suspended and all placed orders will be delivered via Zitaat’s dedicated fleet of delivery vehicles, which are equipped with special carrier bags that preserve heat and food quality. In addition to ordering directly through Zitaat’s app and website, customers will still be able to place their orders through the existing McDelivery platforms, including the smartphone app, the online delivery platform and the delivery hotline.
“Since we launched our McDelivery service back in 2015, we have seen the demand for delivery continue to grow at a rapid pace. Therefore, in an effort to take our delivery services to the next level and better serve our customers, we made the strategic decision to partner with Zitaat in order to streamline our delivery process and greatly expand our current reach,” said Luai Al-Kilani, Vice President of McDonald’s Kuwait. Al-Kilani added: “Now, customers all across Kuwait will be able to enjoy our delivery services, and we are excited to be bringing to them the McDonald’s experience they love right to their doorstep, wherever they may be.”
Speaking on behalf of Zitaat, Najlaa Karam, General Manager of Zitaat General Trading Company and Delivery Service said: “As a newer entrant into the market, our partnership with McDonald’s is an extremely strategic one and undoubtedly a major milestone for our company. McDonald’s remains one of the biggest and most popular names in the country, and we are confident that as we continue to collaborate with partners of this caliber, Zitaat will quickly establish itself as a force to be reckoned with in the food delivery market in Kuwait.”